Eye on AI John Munsell on the Road to Intelligent Automation
23 snips
May 2, 2025 
John Munsell, Co-founder and CEO of Bizzuka and an AI educator at LSU, shares his expertise on intelligent automation in this captivating discussion. He highlights the transformative power of AI in professional development and how it can solve real business challenges. Munsell emphasizes the importance of upskilling existing employees and adopting a structured approach to AI integration. He also explores the future growth of AI agents, the balance between job displacement and new opportunities, and effective ways for job seekers to showcase their AI skills.
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Need for Scalable Prompt Framework
- Many employees learn AI tools on their own, resulting in non-scalable and inconsistent knowledge.
- A common framework and documented SOPs enable scalable prompt engineering and efficient AI use.
Upskill Current Employees
- John Munsell emphasizes upskilling current employees with AI skills rather than hiring new ones.
- This approach maintains company culture and upgrades employee effectiveness significantly in a short time.
Pirate Chatbot Prompt Fail
- A chatbot trained for an ophthalmology clinic mistakenly spoke like a pirate due to conflicting prompts.
- Calibrating AI tone with numerical parameters helps resolve prompt conflict and produce desired output.