The Modern People Leader: Forward-Thinking HR 268 - The Blueprint for a Modern HR Team: Kit Krugman (SVP, People & Culture, Foursquare)
Nov 14, 2025
Kit Krugman, SVP of People & Culture at Foursquare, shares her innovative journey from education to HR transformation. She discusses the reasons behind rebranding HR to 'People' and outlines Foursquare's North Stars of vibrancy and velocity. Kit elaborates on applying design thinking to enhance the employee experience and implementing team-based performance models. She reveals the power of organizational network analysis, measures success with a notable 43% increase in perceived velocity, and offers valuable advice for overwhelmed people leaders.
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Kid Learns Autonomy By Enforcing Preferences
- Kit's four-year-old insisted on personal preference during reading, demonstrating early autonomy.
- The next day he used that rule to refuse a bath, showing kids quickly apply new logic.
Brand Your People Function Deliberately
- Name and brand the people function deliberately to redefine its role and expectations.
- Co-create a clear value proposition tied to business goals to earn strategic influence.
North Stars, Big Rocks, And Prototypes
- Use North Stars to focus the people team's work and align with company priorities.
- Distinguish big rocks (must-do) from prototypes (experiments) and align metrics to each.