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How Safe is AI Therapy?

Apr 23, 2025
Lesley McClurg, a health reporter for KQED, dives into her personal journey of seeking solace from AI therapy after a divorce. She explores the rapid rise of mental health chatbots, discussing their potential benefits and the dangers they pose. From navigating emotional support to the stark limitations of AI in therapy, Lesley highlights the balance between technology and human connection. The conversation raises critical questions about privacy and safety, urging listeners to consider the nuances before turning solely to algorithms for emotional care.
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ANECDOTE

Lesley Finds Comfort in ChatGPT

  • Lesley McClurg used ChatGPT for emotional support during post-divorce dating anxiety.
  • ChatGPT helped her calm down and reconsider her reaction privately late at night.
ANECDOTE

Lily's COVID Lockdown AI Therapy

  • Lily Payne used Wobot AI therapy during COVID lockdown feeling lost and anxious.
  • It helped her regain control and reframe negative thoughts while isolated at home with her parents.
INSIGHT

Limits of AI for Complex Disorders

  • AI therapy lacks the nuance of human therapists to handle complex disorders like OCD.
  • Crisis alerts can misinterpret fears as actual suicidal thoughts, causing potential stress.
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