Giving Feedback Is A Waste of Time • Jocko Willink & Leif Babin
Feb 8, 2024
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Jocko Willink and Leif Babin discuss why giving feedback doesn't give the results you think it will and why it doesn't. They address the motivations behind asking for feedback, using soft language and framing for better results, the ineffectiveness of direct criticism and the power of storytelling, and understanding perspective and story for predicting behavior and prioritizing tasks.
Constructive feedback should focus on important aspects and be delivered in a tactful and indirect manner.
Understanding the boss's perspective and story helps anticipate their behavior and prioritize feedback effectively.
Deep dives
The Importance of Giving Constructive Feedback
Giving constructive feedback is valuable for the team's growth, but it should be done effectively. People generally dislike receiving feedback, so it is crucial to consider the boss's perspective when providing it. Being professional and mindful of one's tone can prevent pushback. Constructive feedback should focus on important aspects and be delivered in a tactful and indirect manner.
The Power of Role-Playing and Framing Feedback
Role-playing can help individuals realize how their feedback might be perceived. By framing feedback as a suggestion or idea, it becomes the boss's initiative, enhancing their ego. Soft language and demonstrating a willingness to learn can prevent defensiveness and maintain a positive working relationship. The goal is to make the boss feel that the team is in support and moving forward together.
Understanding Perspective and Storytelling
To effectively interact with a boss, it is essential to understand their perspective and story. Considering their background, insecurities, or overconfidence can help predict their behavior. Understanding their story at a deep level allows for accurate anticipation of their actions. Additionally, it is important to prioritize and execute feedback, focusing on what truly matters to avoid nitpicking and maintain strategic thinking.
Jocko Willink and Leif Babin, the authors of the NY Times #1 Bestseller, "Extreme Ownership: How U.S. Navy SEALs Lead and Win", discuss why giving feedback doesn't give the results you think it will and why it doesn't.
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