Karin Hurt and David Dye help human-centered leaders find clarity in uncertainty, drive innovation, and achieve breakthrough results. They’re the CEO and President of Let’s Grow Leaders, a global leadership development firm known for practical tools and leadership development that stick, and the authors of several award winning books including Winning Well: A Manager’s Guide to Getting Results—Without Losing Your Soul and Courageous Cultures: How to Build Teams of Micro-Innovators, Problem Solvers and Customer Advocates.
Karin and David's Books: https://letsgrowleaders.com/great-leadership-books/
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Website and live online programs: http://ims-online.com
Blog: https://blog.ims-online.com/
Podcast: https://ims-online.com/podcasts/
LinkedIn: https://www.linkedin.com/in/charlesagood/
Twitter: https://twitter.com/charlesgood99
Chapters:
Chapters:
(00:00) Introduction
(01:14) Technique: Quitting a conflict
(02:27) Tip: Overcoming workplace challenges
(06:16) Technique: Saying no to overwhelm
(11:06) Technique: Inspire Method for team accountability
(14:38) Tool: Handling bullies and gossips
(19:03) Tool: Handling tricky work situations
(20:36) Technique: Dealing with difficult customers
(23:06) Conclusion