Navigating Workplace Conflict: Powerful Phrases for Managing Conflict and Building Relationships - Part II with Karin Hurt & David Dye | The Good Leadership Podcast #141

Karin Hurt and David Dye help human-centered leaders find clarity in uncertainty, drive innovation, and achieve breakthrough results.  They’re the CEO and President of ⁠Let’s Grow Leaders⁠, a global leadership development firm known for practical tools and leadership development that stick, and the authors of several award winning books including ⁠Winning Well: A Manager’s Guide to Getting Results—Without Losing Your Soul⁠ and ⁠Courageous Cultures: How to Build Teams of Micro-Innovators, Problem Solvers and Customer Advocates⁠.

Karin and David's Books: https://letsgrowleaders.com/great-leadership-books/

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Chapters:
Chapters:
(00:00) Introduction
(01:14) Technique: Quitting a conflict
(02:27) Tip: Overcoming workplace challenges
(06:16) Technique: Saying no to overwhelm
(11:06) Technique: Inspire Method for team accountability
(14:38) Tool: Handling bullies and gossips
(19:03) Tool: Handling tricky work situations
(20:36) Technique: Dealing with difficult customers
(23:06) Conclusion

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