OWNR OPS Podcast How To Scale Your Home Service Business with Steven Nash
Aug 29, 2025
In this conversation with Steven Nash, a private equity operator known for scaling HVAC businesses, listeners discover strategies to break through growth barriers. He shares insights on transitioning from working in your business to working on it, emphasizing the importance of systems and financial awareness. Nash also discusses visionary roles versus executor roles, the significance of accountability in team dynamics, and invaluable life lessons from his grandfather about humility and support. Perfect for ambitious service business owners!
AI Snips
Chapters
Books
Transcript
Episode notes
Invert Goals Into Exact Targets
- Invert your revenue goal into exact operational targets and work backwards to leads and conversion rates.
- Use math to turn ambitions into monthly, weekly, and daily KPIs you can measure and act on.
Track One Critical KPI First
- Start KPI tracking with one critical metric that gives you a business pulse instead of tracking everything.
- Use that single KPI to quickly detect trends and focus your improvement efforts.
Scale By Investing Early And Iterating
- Hire before you can perfectly afford it and accept early mistakes as experiments to learn from.
- Fire or pivot quickly when hires or channels don't work, and iterate until you find what scales.
