The Product Experience

Why should we care about building accessible products? - Dee Miller (Director, Product Strategy & Insights, Adobe)

12 snips
Jul 9, 2025
Dee Miller, Director of Product Strategy and Insights for Product Equity at Adobe, shares her insights on the evolving landscape of inclusive design. She discusses moving beyond mere compliance to create emotionally accessible products that genuinely resonate with users. Miller emphasizes the importance of diverse representation in design teams and the need for integrating accessibility from the start. The conversation highlights the broader impact of accessibility on global workplaces and the significant role of champions in driving inclusive practices across all phases of product development.
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ANECDOTE

Personal Accessibility Journey

  • Dee Miller got into design because most products were not designed for her as a left-handed person.
  • Her grandmother's struggle with a glucose monitor fueled her passion for improving product design.
INSIGHT

Accessibility Beyond Compliance

  • Compliance with accessibility standards is just the floor, but it doesn’t guarantee usability.
  • Many products are accessible yet not usable, which limits adoption and engagement.
INSIGHT

Multidimensional Accessibility

  • Accessibility is multidimensional and includes economic, cultural, and cognitive aspects.
  • Products need to consider these broader layers to truly remove barriers for diverse users.
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