Web subscriptions offer benefits such as faster changes, longer paywalls, and multiple payment options.
Web subscriptions generally have a higher lifetime value due to older and more committed users, but selling on the web can be challenging.
Deep dives
Benefits of Web Subscriptions
Web subscriptions offer several benefits, including the ability to roll out changes quickly without waiting for app store reviews, longer paywalls that allow for more persuasion and personalization, and the opportunity to utilize a variety of payment options such as PayPal and Apple Pay. Additionally, web funnels provide more opportunities for user interaction and can help increase email communication and retention.
Differences Between Web and App Subscriptions
Web subscriptions generally have a higher lifetime value (LTV) compared to app subscriptions due to no app store commissions, higher retention rates, and easier re-engagement. Web users tend to be older and have a higher level of commitment to their subscriptions, resulting in higher LTV. However, selling on the web can be more challenging due to the lack of trust signals and the need for users to enter their payment details.
Building a Web and App Subscription Strategy
Implementing a web subscription strategy requires additional resources, including front-end and back-end engineers, and considerations for payment management, legal requirements, and text localization. It is important to focus on longer paywalls, personalized offers, limited time offers, and a variety of payment options to optimize web subscriptions. Although web subscriptions may have lower conversion rates, they can attract a different audience and increase overall revenue diversification.
All about scaling an app by leveraging both web and app subscriptions!
In this exciting episode, we chat with Yeva Koldovska, the product manager at Headway, the world's most downloaded book summary app with over 18 million downloads.
Yeva shares valuable insights into Headway's journey and its strategic decision to offer web and in-app subscriptions.
Listen to the episode to uncover the profound impact of subscription variations on revenue and audience diversification, along with the behavioral differences and revenue advantages of web subscriptions.
Offering subscriptions through web and in-app channels
Reasons for including web subscriptions and diversifying revenue streams
Impact of privacy updates on user tracking and attribution quality
Differences in user behavior and preferences between web and app subscribers
Higher lifetime value (LTV) of web subscribers compared to app subscribers
Advantages of the web funnel
More about Yeva
Yeva Koldovska is a Product Manager at Headway, a company specializing in subscription-based services. With her expertise in product management, Yeva plays a crucial role in overseeing the development and enhancement of Headway's subscription offerings. She brings a wealth of knowledge and experience to the table, enabling her to effectively identify and address the needs of Headway's diverse user base. Yeva is known for her strategic thinking, analytical skills, and ability to collaborate with cross-functional teams to drive product success.
[00:00:37]: Growth of Headway [00:01:04]: Discussion about Headway's global team [00:01:21]: Headway's book summary app and Nibble [00:02:09]: Why offer subscriptions through both web and in-app [00:03:51]: The impact of iOS 14.5 privacy updates on Headway's strategy [00:05:14]: Differences in user behavior between web and app subscriptions [00:07:00]: Benefits of web subscriptions in terms of user commitment and retention [00:08:27]: Targeting different audiences with web and app subscriptions [00:09:54]: User behavior and content preferences on web subscriptions
Episode production by Mobdesign: https://podcasts.mobdesignapps.fr
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