The TWIML AI Podcast (formerly This Week in Machine Learning & Artificial Intelligence) AI Orchestration for Smart Cities and the Enterprise with Robin Braun and Luke Norris - #755
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Nov 12, 2025 
Robin Braun, VP of AI at HPE, and Luke Norris, CEO of Kamiwaza, delve into AI's role in transforming smart cities and enterprises. They explore the 'Agentic Smart City' project in Vail, focusing on automating website accessibility and digitizing legacy data. The discussion highlights the significance of private cloud infrastructure, fresh data, and practical use cases that deliver real ROI. Learn how innovative technologies can enhance fire detection and urban monitoring, reducing costs and improving compliance in complex workflows.
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From Mandates To ROI Focus
- Enterprises have shifted from AI mandates to demanding demonstrable ROI before scaling projects.
- Luke Norris says getting an initial “baby step” ROI unlocks faster, larger AI investments.
Bridging Prototype To Production
- Cloud prototyping is easy but production with real data is the hard leap for enterprises.
- Luke Norris notes model advances now let AI handle messy legacy documents and ontologies in-place.
Start With Back-Office Automation
- Prioritize back-office automation for rapid, high-ROI wins like finance, HR, and procurement.
- Luke Norris urges starting with these repetitive processes to unlock funds for advanced use cases.