Hacking Humans

Spotting social engineering in the shadows.

Jun 6, 2024
Dr. Chris Pierson, CEO at Black Cloak, discusses social engineering attacks like the misuse of Quick Assist by cybercriminals and a scam targeting university students with free pianos. The podcast delves into protecting high net worth individuals from scams and the evolving tactics used by scammers to target elite individuals, emphasizing the need for security awareness and vigilance.
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ANECDOTE

Misnaming Guest

  • In episode 291, Joe Kerrigan mistakenly called Dr. Jessica Barker "Jennifer".
  • He publicly apologized for the error.
ANECDOTE

Quick Assist Scam

  • Storm-1811 uses vishing and Quick Assist to deliver malware and ransomware.
  • They preemptively "email bomb" victims with product sign -ups to make the scam seem legitimate.
ADVICE

Mitigating Quick Assist Attacks

  • Block or uninstall Quick Assist and other remote management tools if not needed.
  • Only grant access if you initiated contact with support, and be wary of unsolicited calls.
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