500,000 opportunities for F&B in hospitality - Richard Garcia, Remington Hotels

When I spoke with Remington Hotels SVP of Food & Beverage Richard Garcia earlier this summer, he had just pulled up some stats before we talked.

“In the past few months, we’ve had over half a million visitors - and that’s a half a million opportunities I have.”

In today’s episode you’ll learn:

* What opportunities Richard sees in each of these touchpoints

* How the hotel industry has stripped away services that used to be offered on the rooms side of the business - and how F&B can make up the slack

* The opportunity with F&B in creating more touchpoints while on property

* Why “personalizing the guest experience” doesn’t have to be complicated (and one way to easily do this)

* How personalized service can increase through each class of hotels

👉 Question of the day: How are you using food & beverage as an opportunity to engage new guests and show hospitality to more people?

Hospitality Daily is brought to you by HotelOperations.com, which helps you empower your teams to delight guests and drive profits.

Read Richard Garcia’s full story here, or check out the guide to using LinkedIn to attract talent and tell your story.

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.hospitalitydaily.com

A few more resources:

• If you're new to Hospitality Daily, start here.
• You can send me a message here with questions, comments, or guest suggestions
• If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free.
• Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram.
• If you want to advertise on Hospitality Daily, here are the ways we can work together.

If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!

Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands