#212 Order Insights: The Only Alert That Saves the Sale

Most “chargeback alerts” still make you refund the order, so you lose the sale anyway. RDR, CDRN, and Ethoca only notify you after a dispute is filed. Order Insights is the only alert that stops the dispute before it exists, giving the bank enough info to verify the charge instantly.

Most alert programs (RDR, CDRN, Ethoca) don’t actually save the sale — they tell you a dispute happened and push you to refund it. That kills your revenue and can even hurt your VAMP ratio.

Order Insights works differently. When a customer tells their bank “I don’t recognize this charge,” the bank pings your Order Insights data in real time. If the details match, the dispute never gets created. No alert, no refund, no chargeback.

In this video, you’ll learn who should use Order Insights, how it works behind the scenes, and why it outperforms traditional alerts for ecommerce brands, subscription businesses, and high-risk merchants.

What You’ll Learn

► How Order Insights prevents disputes before they happen

► Why RDR, CDRN, and Ethoca alerts cost you revenue

► How real-time bank data stops friendly fraud

► Why other alerts can increase your VAMP ratio

► Which businesses benefit most

► How to get set up fast

If you’re tired of paying for alerts that force refunds, this is the only tool that actually protects your sales.

Need help getting set up with Order Insights?

DirectPayNet can enable it for you and make sure your alerts, descriptors, subscription setup, and fraud tools are optimized so you actually prevent disputes — not just refund them. If you want fewer chargebacks, better VAMP performance, and higher approval rates, reach out and we’ll get you properly configured.