

TalkDesk, Gong, and Cresta’s secret weapon: Russel Banzon’s CMO playbook. Enterprise marketing, differentiating with customer proof, bullseye account selection, and the 3 acts of growth.
15 snips Apr 3, 2025
Russel Banzon, CMO at Cresta and former marketing mastermind at TalkDesk and Gong, shares his enterprise marketing secrets. He discusses how winning relationships—like courtside seats and Michelin dinners—can drive enterprise sales. Banzon emphasizes the importance of customer outcomes over mere features, revealing strategies to avoid the 'PLG Trap.' He introduces the 'Bullseye' framework for account selection and showcases how effective leadership parallels hip-hop dance dynamics. This engaging conversation offers a fresh take on building a brand in today's competitive AI landscape.
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Alinea Dinner
- Russell Banzon hosted an executive dinner at Alinea, a three-Michelin-star restaurant in Chicago.
- Senior executives were seen laughing and enjoying helium-filled sugar balloons, signaling to Banzon that Cresta was building valuable relationships.
World-Class Experiences
- Create world-class experiences that leave a mark and stand out from the noise.
- Carefully curate the mix of attendees at events, ensuring a balance of relevant personas and existing customers.
Bullseye Targeting
- Focus on delivering real value to customers and identify use cases and verticals where your product excels.
- Prioritize maximizing your core target audience (the bullseye) before expanding to adjacent markets.