The GaryVee Audio Experience Timing in Business with Faisal Sublaban
Sep 25, 2023
Faisal Sublaban, President and CEO of Bonotel Exclusive Travel, shares his expertise in luxury hotel distribution and the intricate dynamics of the hospitality industry. He highlights the importance of authenticity in leadership and social media's impact on business. The conversation dives into the critical role of timing in entrepreneurship, with personal anecdotes about missed opportunities and essential insights for scaling a business. Faisal also emphasizes the necessity of empathy and exceptional customer experiences to build brand loyalty in the evolving travel sector.
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Social Media Presence
- Maintain a social media presence, regardless of your business model (B2B or B2C).
- It's essential for relevance and serves as a top-of-funnel business development tool.
Early Entrepreneurial Exposure
- Faisal Sublaban's father, an immigrant entrepreneur, instilled a strong work ethic in him from a young age.
- By working at the flea market as a child, Faisal learned how to interact with adults and developed business acumen.
Radical Candor in Leadership
- Effective leadership involves radical candor, addressing issues directly even when uncomfortable.
- It's crucial to provide honest feedback to avoid surprising employees with negative evaluations later.