Southwest is ready to change

Brett Snyder, an aviation expert known for his insights from industry events, shares his recent experience at Southwest Airlines' investor day. He highlights the airline's new strategies like assigned seating and expanded legroom, aiming to boost customer satisfaction. The discussion dives into the challenges of modernizing operations and the tension with activist investor Elliott Management. With humor and critical analysis, Brett examines whether these changes will suffice to please investors and transform Southwest's future.