In this episode of the podcast Laurence and I were given a masterclass in empathy. As part of our Friday Fireside series of webinars we were joined by Christine Raine, empathic coach, entrepreneur and founder of Conversable, a transformational movement on a mission to share how empathy can transform human relationships, and therefore the world.

It was a very timely conversation given how the world seems to have turned upside down over the past few weeks. Fear, division and blame are driving behaviours more and more. And so we explored how can use empathy in our lives and work to be able to address the challenges we face and the inequality that exists.

According to Christine empathy starts by being fully present with people; serving as a mirror to what they’re saying and feeling; and reflecting what their feelings and needs may be to help then connect with their own inner wisdom. It’s about helping people move from a head-centred approach to communicating to a more heart-centred one.

At the centre of Christine’s work is teaching Non-Violent Communication and she teaches us what it’s about and where it comes from.

I found this an incredibly empowering conversation that touched on empathy and privilege and how we can use our deeper understanding of both to contribute to the changes that need to be made in society to make it more equitable for all.

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