The Anxious Achiever

Netflix Former Chief Talent Officer On Why We Can't Seem To Fix Burnout with Jessica Neal

Dec 18, 2025
Jessica Neal, former Chief Talent Officer at Netflix and now a venture investor, delves into the complexities of workplace burnout. She reveals that burnout is not just about overwork, but also a lack of clarity and acknowledgment of successes. Neal emphasizes the need for honesty and clear expectations in leadership. They discuss the unique challenges women face in leadership, including balancing career and caregiving roles. The conversation underscores the importance of celebrating wins and building a supportive culture to combat stress.
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ADVICE

Give The Gift Of Clarity

  • Bring clarity to why, what, and how the organization works to reduce avoidable stress.
  • Ask and communicate plainly so people know expectations and can make decisions.
INSIGHT

Burnout Can Mean Mismatched Purpose

  • Burnout often signals that your heart isn't in the work or you dislike the people you're working with.
  • Hard work with purpose and supportive colleagues can energize rather than exhaust you.
ANECDOTE

Managing Panic With Clarity

  • Jessica Neal experienced multiple panic attacks while in high-pressure roles and learned to calm herself with clarity.
  • She reframed stress in her head and stopped telling herself stress was inherently bad.
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