Experimentation best practices for product teams: Iqbal Ali (Experimentation expert) and Faith Forster (VP of Product, Dext)
Nov 8, 2023
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Experimentation expert Iqbal Ali and VP of Product at Dext, Faith Forster, discuss important aspects of testing in product management. Topics include resolving a culture clash, integrating feature experimentation, and identifying prioritized user problems. They also touch on product challenges and the upcoming redesign.
Experimentation is a systematic data-driven approach to making decisions by mitigating risks to optimize user experiences or achieve specific goals.
Introducing experimentation early in the product development process allows for quick data-driven decision-making and de-risking ideas.
Deep dives
Experimentation as a systematic data-driven approach
Experimentation is a systematic data-driven approach to making decisions by mitigating risks to optimize user experiences or achieve specific goals.
The importance of introducing experimentation early
It is beneficial to introduce experimentation as early as possible in the product development process, even during the discovery phase. This allows for quick data-driven decision-making and de-risking ideas.
Understanding the role of domain knowledge
Having domain knowledge can be helpful in speeding up the experimentation process and identifying potential assumptions that can be tested. However, it is important to avoid making assumptions without proper testing and remain open to learning.
Determining the duration of an experiment
The duration of an experiment depends on various factors such as traffic volume, conversion rates, and the desired level of certainty. It is crucial to consider the context and specific goals of the experiment to determine the appropriate duration.
Experimentation is a key aspect of product management. What are the most important things to consider when experimenting and testing new product features? And when do you know when it's the right time to do just that? At #mtpcon London 2023, Randy Silver and Lily Smith, were joined by Faith Forster, VP of Product at Dext, and Iqbal Ali, Experimentation coach and consultant for a live podcast episode of The Product Experience! Tune in for an uncut conversation on testing in product, along with a Q&A section from the audience that witnessed and participated in the discussion.
Our Hosts Lily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath.
Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.
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