Troubleshooting Agile

Codewords and Confidants

6 snips
Aug 4, 2021
Discover how a telephone emoji transformed communication in a coaching scenario, emphasizing the importance of effective dialogue in agile teams. Delve into the fascinating world of code words, like 'step Q', that enhance trust and collaboration among team members. Learn how these shared symbols can strengthen dynamics and create a sense of intimacy within groups. The conversation also touches on managing growth and loss as teams evolve, inviting listeners to reflect on their own communication practices.
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ANECDOTE

Telephone Emoji Shortcut

  • A coaching client used the telephone emoji on Slack as a shortcut to switch from unproductive text debates to a phone call.
  • This emoji became a code word symbolizing their improved relationship and communication practice.
ANECDOTE

Step Q Code Phrase

  • Another client uses the code phrase "step Q" to signal confusion and return to shared understanding during conversations.
  • This shorthand helps them keep discussions on track and avoid being overwhelmed by unnecessary details.
INSIGHT

Code Words Embody Team Culture

  • Teams develop code words and emojis as cultural artifacts representing shared history and adversity overcome.
  • These shared languages strengthen bonds and evolve from long-term experiences on stable teams.
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