a16z Podcast

The Hustlers's Guide to Suing the Man

Apr 1, 2020
In this engaging discussion, Joshua Browder, the innovative CEO of DoNotPay, shares how his 'robot lawyer' assists individuals in battling bureaucracy and reclaiming lost funds. Makiri Duckett, a small business owner using the platform, reveals her own challenges with parking tickets while running an on-demand delivery service in Los Angeles. They explore the complexities of the U.S. legal system and the empowering potential of technology to help consumers navigate legal disputes and secure financial reimbursements.
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ANECDOTE

DoNotPay User Story

  • Makiri Duckett, a delivery service owner in LA, uses DoNotPay to contest parking tickets.
  • She also uses it to recover bank fees and chargebacks from customers.
INSIGHT

Banking System Inequality

  • Ben Horowitz points out that banking systems disproportionately impact those with limited funds.
  • While some enjoy free banking, others face excessive fees.
ANECDOTE

Landlord Dispute

  • Makiri had a dispute with her landlord over square footage.
  • DoNotPay provided scripts and guidance for her small claims court case.
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