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The Hustlers's Guide to Suing the Man

a16z Podcast

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Navigating Customer Service Nightmares with Innovative Solutions

This chapter delves into the frustrations of lengthy customer service calls, with a focus on notorious examples like Comcast and the DMV. It introduces the 'Skip Waiting on Hold' product, which offers a solution to avoid long wait times and enhances efficiency in dealing with bureaucratic tasks.

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