Think Fast Talk Smart: Communication Techniques

52. Communicating Our Mistakes: How to Avoid Common Flaws and Make Better Decisions

9 snips
Feb 16, 2022
Jules van Binsbergen, Nippon Life Professor in Finance at Wharton and co-host of the All Else Equal podcast, joins as a guest. The conversation dives deep into the importance of embracing mistakes in decision-making and the emotional dynamics involved. They advocate for fostering a culture of openness for better collaboration. Innovative teaching methods, like the flipped classroom, are discussed alongside the power of simplicity in communication. The duo emphasizes active listening and humility as essential ingredients for effective communication.
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ADVICE

Substantive Advice via Podcast

  • Create a podcast to offer substantive business advice based on research.
  • Address common mistakes people make without realizing it.
INSIGHT

Dynamic Decision-Making

  • The world is dynamic; decisions have ripple effects.
  • Consider how others will respond to your actions.
ADVICE

Communicating Mistakes Effectively

  • Conduct a root cause analysis before communicating mistakes.
  • Prepare explanations and future plans to turn the situation positive.
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