Supporters of broad reforms to how the legal profession is regulated must do a better job drawing the public into ongoing conversations in several states about such issues, says Paula Littlewood, the former longtime executive director of the Washington State Bar Association. "We need to break outside what I call the echo chamber of the profession and really start bringing the consumer and the public to the table to understand what changes could really enhance their ability to access legal services," Littlewood tells the ABA Journal's Lyle Moran in this episode of the Legal Rebels Podcast. "If you talk to a family member, you talk to a taxi driver and you explain the concept of a limited license legal technician, I can guarantee you that nine times out of 10 the answer is, 'Well, that totally makes sense.'"

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