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HBS Managing the Future of Work
Microsoft’s AI perspective: From chatbots to reengineering the organization
Feb 21, 2024
Microsoft's Corporate Vice President discusses the incremental approach to AI, from assistants to autonomous agents. Insights on responsible AI, upskilling, and the transformative impact of AI on productivity and meetings. Also, the collaboration with organized labor for workforce development and the role of micro-credentials in education.
42:27
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Quick takeaways
- Adaptation to AI is crucial for reshaping work landscape without drastic transformations.
- Generative AI offers productivity boosts through automation, decision-making enhancements, and time-saving benefits.
Deep dives
AI Innovation and Human Element
One key aspect of AI innovation is the human element, where individuals need to learn and embrace AI without fear. The podcast emphasizes the importance of adapting to AI as it becomes pervasive, reshaping the global economy and work landscape. With estimations that AI could impact job security and increase inequality, organizations are urged to adapt gradually to AI changes, avoiding drastic transformation attempts.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode