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Microsoft’s AI perspective: From chatbots to reengineering the organization

HBS Managing the Future of Work

CHAPTER

Evolution of AI Implementation in Organizations

Exploring the progressive generations of AI in businesses, from individual assistants to semi-autonomous agents, and the importance of gaining experience. Focus on generative AI's impact on workplace interactions and personalized email productivity. Microsoft's strategic approach to internal restructuring and upskilling for AI integration, emphasizing responsible AI practices and partnerships with OpenAI.

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