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Tech Life

The dangerous job of online moderating

Nov 12, 2024
Zoe Kleinman, BBC technology editor and creator of "The Moderators," brings attention to the harrowing realities of online moderation. She shares a chilling account from a former moderator in Kenya, highlighting the emotional toll of filtering harmful content. The conversation also dives into the strides being made in gaming accessibility for the visually impaired, showcasing innovative tools that enhance gameplay. Plus, there’s a glimpse into cutting-edge radar technology improving online mapping and maritime rescue operations.
26:29

Episode guests

Podcast summary created with Snipd AI

Quick takeaways

  • The traumatic experiences of online moderators highlight the psychological strain of ensuring digital safety amidst graphic content.
  • Game developers are increasingly prioritizing accessibility for visually impaired players, promoting inclusivity and enhancing the gaming experience.

Deep dives

The Role of Moderators in Content Control

Moderators play a crucial role in maintaining the integrity of online platforms by reviewing and filtering content to ensure it is not illegal or harmful. Their daily responsibilities often involve sifting through graphic and disturbing material, which can lead to significant psychological strain. Many moderators work for third-party companies based in regions with limited job opportunities, making the role a viable option despite the challenges. Despite the traumatic nature of their work, many express pride in their contribution to societal safety, likening their role to that of emergency responders.

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