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Could AI End Human QA?

Jul 29, 2025
Andrew Tunall, President and Chief Product Officer at Embrace, shares insights on the future of software quality assurance amid AI advancements. He predicts a shift toward shipping buggier code without traditional QA, emphasizing the need for enhanced observability in mobile apps. Discussions include adapting QA processes and the necessity for robust reliability frameworks to navigate AI's complexities. Tunall also highlights the importance of standardization in Continuous Integration as technology rapidly evolves, urging developers to leverage real user data for better app performance.
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INSIGHT

AI Shifts Software Development Paradigm

  • AI will drastically boost productivity in software engineering, altering how teams operate.
  • Companies likely won't increase QA staff proportionally to increased code output from AI assistance.
INSIGHT

No More QA Staff Budgets

  • No organization budgets for more QA or operations staff despite AI-driven code increases.
  • Cultural and role changes are needed to adapt to AI’s role in software creation.
INSIGHT

AI Misses User Experience Nuances

  • AI-assisted coding may introduce unforeseen user experience issues, like causing delays for global users.
  • Human systems thinking is necessary to catch problems AI might miss.
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