GALLUP® Called to Coach From Clock-In to Buy-In: Building a Culture That Inspires -- S12E17
Dec 23, 2024
Elizabeth Luzardo, Senior Director of Talent Strategy and Operations at iHerb, shares insights on cultivating a vibrant workplace culture. She highlights the power of individual strengths in driving employee engagement through strategic surveys and actionable feedback. The conversation covers fostering trust and collaboration, the significance of having a 'best friend at work,' and adapting communication to team dynamics. Luzardo emphasizes the importance of transparency and positivity, showcasing how intentional connections can lead to a thriving work environment.
AI Snips
Chapters
Transcript
Episode notes
High Engagement Amid COVID-19
- iHerb's engagement survey achieved a 93% response rate in its first year during COVID-19.
- This high participation showed team trust and survey confidentiality effectiveness.
Pre-Survey Education Strategy
- Educate employees and leaders about survey questions before launch using workshops and clear communication.
- Use various channels like CCTV and town halls to explain survey importance and encourage participation.
Pulse Surveys Enhance Engagement
- Use targeted pulse and transition surveys to address specific leadership changes and team needs.
- Integrate surveying into the employee lifecycle for continuous feedback and engagement tracking.