Masters of Scale 5 essential moves for post-pandemic success, featuring Airbnb, Etsy, Sunrun, and more
May 29, 2021
Discover a five-step playbook for success in the post-pandemic business landscape. Leaders are encouraged to shift their mindsets and tighten their focus amidst chaos. The importance of innovation, adapting to new consumer behaviors, and leveraging core values takes center stage. Transparent communication and morale-boosting tactics are crucial for resilience. Unique employee benefits like 'Lobatical' demonstrate how appreciating talent enhances customer experiences and drives engagement.
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Peacetime Strategies
- Develop peacetime strategies that are just as sharp as your wartime strategies.
- The post-pandemic world requires new methods of scaling.
Shift Mindset
- Shift your mindset from survival to thriving, even before the crisis ends.
- Recognize that wartime situations occur outside pandemics, requiring preparation.
Etsy's Wartime
- Josh Silverman, CEO of Etsy, faced intense competition after acquiring Markplotz.
- By focusing on key metrics and challenging assumptions, his team at eBay thrived.