MASHUP: PM Insights from Google, BrainPOP, and Gannett
Nov 2, 2023
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Guests include Krishan Gupta, Product Manager at Google, Eugene Song, VP of Product Management at BrainPOP, and Bjorn Morton, Sr. Director of Product Development at Gannett. Topics covered in the podcast include AI in product management, implementing Kanban, shipping AI and hardware appreciation, evolving BrainPop and shifting direction, exploring new models for newspaper subscription, and debating the feasibility of fully automated gas attendants for electric cars.
Newspapers need to evolve paywall models to target subscribers with personalized pricing based on behavior.
Digital newspapers should offer a distinct experience while recognizing the unique value of print newspapers.
Deep dives
Evolving Paywall Models and Dynamic Pricing
The podcast discusses the need for newspapers to evolve their paywall models beyond basic metered consumption. They explore the idea of implementing smarter models that target subscribers at the right time and offer personalized pricing based on subscriber behavior and propensity. They also discuss the importance of bundling and packaging subscriptions across different newspaper properties to increase subscriber value.
Print vs. Digital: Unique Experiences
The podcast touches on the distinction between print and digital newspapers as separate products. They emphasize the importance of recognizing the unique value of print newspapers, such as the tangible experience and the lean-back leisure aspect. They challenge the notion that digital is simply a replacement for print and highlight the need to create a distinct digital experience while maintaining the economic challenges of print.
Optimizing the Checkout Experience
The podcast delves into the challenges of modernizing the checkout experience for digital subscribers. They discuss the importance of optimizing the payment gateway and tax engine to provide a seamless and frictionless transaction process. The focus is on reducing friction for digital consumers and streamlining the checkout journey to enhance the overall customer experience.
Exploring Automation in Gas Stations and Electric Vehicle Charging
The podcast explores the concept of automation in gas stations, with a robot attendant that fills up gas tanks. While expressing skepticism about the need for this innovation, they discuss the potential convenience of automated charging stations for electric vehicles. The conversation suggests that automated charging could be more practical and relevant for electric vehicles compared to automated gas stations.