BDTP. Customer Success for Infoproducts with Alex Hillman

Today we’re bringing you the first episode of Better Done Than Perfect’s Season 2. Join us for a talk with Alex Hillman, founder of Stacking The Bricks and author of The Tiny MBA. We discuss the company’s conception and philosophy, how they handle customer service, what makes a great course, and so much more.

Please head over to the episode page for the detailed recap and key takeaways.

Show notes

• Stacking The Bricks — Alex’s company together with Amy Hoy
• Noko, EveryTimeZone — products by Amy Hoy, Alex’s partner
• 30x500 — Alex and Amy’s flagship product
• Indy Hall — Alex’s famous coworking space, now a remote work community
• Just F#*!ing Ship — a book by Amy and Alex
• Write Useful Books — a book & tool by Rob Fitzpatrick
• UI Breakfast Episode 206: Writing Useful Books with Rob Fitzpatrick
• Bear — a note-taking app
• The Essential Podcasting Guide — a book by Craig Hewitt of Castos
• Nathan Barry’s ConvertKit Academy
• Mastering ConvertKit — a course by Brennan Dunn available at Double Your Freelancing Rate
• Fundamental UI Design — a book Jane wrote for InVision (currently a free course)
• BadAss: Making Users Awesome — a book by Kathy Sierra
• Follow Alex on Twitter
• The Tiny MBA — Alex’s book (use promocode BDTP20 at checkout for 20% off)

Thanks for listening! If you found the episode useful, please spread the word about this new show on Twitter mentioning @userlist, or leave us a review on iTunes.

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