Product Thinking
Episode 144: Banking 2.0 or How to Drive Change and Scale in Financial Organizations with Anish Bhimani, Managing Director and Chief Product Officer at JPMorgan Chase, Commercial Banking
Nov 8, 2023
Anish Bhimani, Managing Director and Chief Product Officer at JPMorgan Chase, discusses scaling and leading digital transformation in commercial banking. Topics include building a customer-centric culture, shifting to an outcome-driven mindset, and JP Morgan's digital evolution.
48:49
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Quick takeaways
- Successfully implementing product management strategies in large-scale companies differs from startups.
- Facilitating clear, powerful conversations with stakeholders by focusing on outcomes rather than prescriptive deliverables is crucial for achieving total alignment with executives.
Deep dives
Importance of Supporting the Whole Organization
Creating great products goes beyond product managers and their day-to-day interactions with developers. It involves supporting products as a whole, including the systems, processes, and cultures that help companies deliver value.
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