Measuring and Growing Impact in Aotearoa - Maria English (ImpactLab)
Sep 13, 2024
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Maria English, founder and CEO of ImpactLab, discusses the vital role of data in quantifying the long-term effects of social organizations in New Zealand. She highlights how ImpactLab enhances social investments and critiques current practices. The conversation delves into storytelling as a tool for communicating environmental issues and the significance of tailored investment strategies. English shares insights on supporting individuals with disabilities, emphasizing effective tools that can truly foster human potential.
Optimizing funding in New Zealand's social sector is crucial for enhancing services like housing, healthcare, and education through better resource allocation.
Empowering frontline workers with reliable data enables them to make informed decisions that significantly improve outcomes for individuals and families.
Continuous learning and adaptation based on feedback and data insights are essential for social impact organizations to effectively address complex challenges.
Deep dives
The Importance of Effective Fund Allocation
The podcast emphasizes the significance of optimizing funding in the social sector, particularly in New Zealand where over $60 billion is allocated annually. There is concern about the lack of understanding regarding the effectiveness of this spending, leading to inefficient uses of resources. Improved strategies in funding allocation could enhance essential services such as affordable housing, healthcare, and education. By focusing on Social Return on Investment (SROI), organizations can ensure that their investments lead to measurable benefits for communities.
Empowering Frontline Workers with Data
Impact Lab aims to provide frontline workers with reliable data that can enhance their decision-making and service delivery. By establishing feedback loops, the organization helps these workers better assess the impact of their interventions on individuals and families. The focus is on creating an evidence-based culture where those on the ground are equipped with the insights needed to make informed choices. This empowerment leads to improved outcomes for those who rely on social support systems.
Redirecting Efforts Based on Real-World Insights
Through collaboration with various charities and NGOs, Impact Lab refines its measurement techniques to reflect the reality of social service delivery. A notable example involved a youth mentoring organization that realized the inefficacy of external referrals and opted to provide services internally, resulting in better outcomes for participants. This highlights the necessity of adapting social interventions based on grassroots experiences and data. By doing so, organizations can create more relevant and effective programs tailored to the populations they serve.
Building a Comprehensive Understanding of Barriers
The podcast discusses the challenge of understanding the multi-faceted barriers faced by vulnerable populations and how innovative services can help overcome these issues. For instance, effective support often requires engaging not only the individuals in need but also their families and communities. Efforts must focus on understanding social dynamics and building relationships that promote lasting changes. This holistic approach can significantly improve the effectiveness of social investments and empower individuals to pursue their aspirations.
The Need for Continuous Improvement and Learning
A key theme in the conversation is the necessity for continuous learning and adaptation within social impact organizations. The podcast highlights how findings from previous interventions can inform future investments and drive better resource allocation. There is an emphasis on the critical need for organizations to remain open to feedback and to refine their practices based on data insights. By fostering a culture of learning, organizations can more effectively address complex social challenges and improve the lives of those they serve.