Empowering Change: Insights from Impact Lab

This chapter explores the work of Impact Lab, a social analytics company dedicated to enhancing the effectiveness of organizations in the social sector. It delves into their social return on investment methodology, the role of stakeholders in overcoming barriers, and the need for improved collaboration and feedback among funders and service providers. Additionally, the chapter critiques current social investment practices while emphasizing the importance of understanding the impact of funding on community members.