Hospitable Healthcare: Just What the Patient Ordered! Author Interview

Our guest is Peter C. Yesawich, PhD who co-wrote the new book with Dr. Stowe Shoemaker, Ph.D.

Most people can agree that their service experiences with hospitals, clinics, and physicians are inadequate compared to their service experiences with hotels, resorts, and restaurants. So then, what would their experiences be like if healthcare providers served them the same way hospitality providers do?

CLICK HERE TO LEARN MORE ABOUT THE BOOK on AMAZON: https://www.amazon.com/Hospitable-Healthcare-Just-Patient-Ordered/dp/1954676514

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