
The DocPreneur Leadership Podcast
Concierge Medicine Today's "DocPreneur Leadership Podcast" has become a trusted voice and is a recorded history of membership medicine in all it's various forms. From Concierge Medicine to Direct Primary Care (DPC) and everything in between it unpacks unique entrepreneurial insights in healthcare ranging from hospitality in healthcare from a patient perspective to interviewing healthcare leaders, Physicians, PAs, NPs, insurance and payor connections, attorneys, interior designers and more.
This Podcast Is Recorded, Produced and Hosted by Concierge Medicine Today, LLC. Concierge Medicine Today, LLC is the industry trade publication reporting and highlighting news, trends and happenings in the Concierge Medicine space. Each year they host the industry's largest medical conference. To learn more, visit: www.ConciergeMedicineToday.net.
Topics include but are not limited to: Precision Medicine; Concierge Medicine; Whole Genome Sequencing; Pharacogenomics; Membership Medicine; Direct Primary Care; Legal, Accounting and Physician Succession Planning; Practice Management and Growth and more.
© Concierge Medicine Today, LLC. ("CMT") All rights reserved.
Disclaimers: All content presented here is for general information purposes only. It is NOT intended to provide medical, legal, professional, accounting or financial advice. No warranties or guarantees are assumed or implied and user(s) releases Concierge Medicine Today, LLC, its agents, representatives, affiliated brands/companies and/or guests from all damages, liability and/or claims. Be advised, some references, companies, individuals, products, services, resources and/or links may be out-of-date. Concierge Medicine Today, LLC does not update content past its release date. User(s) assume all risk and liability with any use of the content as well as third party links. Concierge Medicine Today, LLC., has no formal peer review and, therefore, cannot guarantee the validity of information and/or content contained on its web sites, podcasts, and/or all content it produces or releases. While some of our speakers may be licensed Physicians, they are not your Physician. Please consult your Physician related to anything you may have read or heard or have questions about or call 911. The views, thoughts, and opinions expressed are the speaker’s own and do not necessarily represent the views, thoughts, and/or opinions of Concierge Medicine Today, LLC. The "Concierge Medicine Today, LLC" ("CMT") name and all forms and abbreviations are the property of its owner and its use does not imply endorsement of or opposition to any specific organization, product, or service. Additional disclaimers, releases, terms of use and conditions apply also to the production and/or use of this content, https://conciergemedicinetoday.org/tcpp/.
Latest episodes

May 21, 2025 • 1h 23min
(New Ep!) Legal Expert Weighs In on Today's Versions of Membership Medicine
Today our guest is an old friend, a musician and an expert in cash healthcare and compliance, Jim Eischen, Esq. James Eischen, Esq (Jim Eischen) is a licensed California attorney with over 32 years of experience handling complex corporate, business planning, health care and real estate matters. He received his J.D. from the University of California at Davis in 1987, and his B.A. from Creighton University in 1984. Web Site: https://www.eischenlawoffice.com/about Email: jim@eischenlawoffice.com Mr. Eischen is a national expert in creating compliant private fee practice models and structuring business transactional relationships with innovative healthcare and wellness models throughout the United States. His work has included compliance solutions for forming private fee practice models (concierge, direct primary care/DPC, integrative/Functional Medicine, connected care platforms) for self-employed healthcare professionals and larger provider networks and systems. He is also recognized nationally for compliance experience regarding complex healthcare corporate business planning and transactions. As a speaker at conferences throughout the US, he addresses private fee practice model formation, business/healthcare integration compliance, telehealth, data privacy, regulatory business planning problem-solving and start-up innovation monetization. In addition to handling traditional healthcare-related corporate transactions, he also works with companies that deliver wellness products and programs to ensure regulatory compliance. Mr. Eischen’s broad complex business planning experience also includes life science company/start-up enterprise regulatory support, integration of healthcare professional expertise into business wellness models, and structuring corporate practice of medicine business modeling. He advises physicians, health plans, and business enterprises in matters connected to reimbursement, contracts, interdisciplinary health professional employment and labor issues, and Health Insurance Portability and Accountability Act (HIPAA) compliance. Web Site: https://www.eischenlawoffice.com/about Email: jim@eischenlawoffice.com © 2007-2025 Concierge Medicine Today, LLC. All rights reserved. CONCIERGE MEDICINE TODAY IS THE INDUSTRY'S TRADE PUBLICATION, EST. 2007. DISCLAIMER: THIS SITE DOES NOT CONSTITUTE MEDICAL, FINANCIAL, LEGAL OR OTHER PROFESSIONAL ADVICE. © 2025 CONCIERGE MEDICINE TODAY, LLC. ALL RIGHTS RESERVED. THIS CONTENT/SITE IS NOT WITHOUT ERROR OR OMISSIONS.

May 15, 2025 • 1h 11min
New Legal Considerations Ep. 🎙️ Concierge Medicine is Creating a Splash from the Windy City 💨 to the Sunshine ☀️😎 State:
Jonna D. Eimer is a health law and corporate attorney and shareholder at Roetzel & Andress in Chicago, Illinois. She represents numerous concierge medicine practices and has extensive experience with other innovative practice models. She also advises her clients – including physicians and physician groups, dentists, behavioral health clinicians, and other health care providers – in forming new practices, selling established practices, and negotiating employment and shareholder agreements, as well as guiding them with respect to regulatory matters. In addition, she counsels clients in forming management services organizations (MSOs) and navigating these sales to private equity. She can be reached at jeimer@ralaw.com. By Jonna D. Eimer, Roetzel & Andress Concierge medicine is on the rise, especially in the “snowbird” states like Florida, as practices and hospitals from Chicago and elsewhere have opened concierge practices to serve their patient populations in these warm locations. As these concierge style medicine practices continue to grow all over the country in primary care, pediatrics, women’s health and other specialties, practices need to be particularly mindful of the different legal considerations that affect these new practice models. Because patient membership fees are often paid in advance and the patient agreement usually contemplates a personal relationship with increased access to a certain physician, there are different legal challenges and practice issues that should be addressed at the outset of these practices. Access the Full Interview (iTunes): LISTEN TO THE FULL INTERVIEW WITH JONNA D. EIMER, Roetzel & Andress (Updated May 2025) Connect with Jonna directly: Jonna D. Eimer is a health law and corporate attorney and shareholder at Roetzel & Andress in Chicago, Illinois. Watch Webinar Version (YouTube): Watch the Full Interview (YouTube) ... Transitions, Terminations and Retirement Jonna D. Eimer is a health law and corporate attorney and shareholder at Roetzel & Andress in Chicago, Illinois. © 2024 Roetzel & Andress. Photo Used With Permission. The concierge model generally relies on increased access and time for patients because physicians have typically accepted fewer patients. Because of this, it can be very difficult to figure out the fairest way to negotiate a partner’s exit and how these patients and fees paid would transfer in the event of such departure. Does the partner get paid only in a buy-out of the whole practice or will the practice buy-out the individual partner upon his or her termination? Would this be handled differently in the case of a retirement? Would the practice consider a buy-out only if another physician can be substituted and take over the patient panel? How then is the new provider paid if fees have already been collected for a given year? It is possible the patients reject the substitute physician regardless of the departing physician’s recommendation. Oftentimes, the agreements governing the practice’s operations include long notice provisions prior to any termination or retirement because it is not easy to substitute another concierge doctor if one leaves. Also, the patients have paid for the personal relationship and membership with their own doctor, so they do not always feel that this relationship transfers to another doctor. Another thing to consider is if a doctor terminates or unexpectedly dies or becomes disabled and a new doctor cannot cover their patients, what happens to patient fees that have already been collected? The practice needs to consider whether these fees are returned to patients and then whether a new membership agreement is entered into with the new physician. All these considerations need to be addressed in the initial stages of the company’s operations. Cost Sharing/Expenses Another issue confronting concierge practices is cost sharing and how to divide expenses in this type of practice models. Practices must decide if they are allocating costs based on each physician’s patient panel size or based on their respective ownership percentages of the practice. Once you allow for different panel sizes, these differences can become quite problematic, and physicians can end up disagreeing on the fair allocation of these costs. Confronting these differences early in the formation of the practice and providing for them in the practice’s operating documents can help avoid difficult and costly conflicts later for the partners. Sales to Third Parties Physician owners in a concierge practice also need to consider at the formation of a practice how the profits of the practice will be divided in the case of a sale to a third party. Will profits be divided based on a physician’s ownership in the practice or based on an individual physician’s production and fee generation? If a practice has providers with vastly different production and patient panel sizes, then this is important to consider because the higher producing partner may want a sale to a third party to take into account these differences. Another partner may feel strongly that profits should be divided based on ownership percentages in the practice entity, which may be equal even if the providers have different numbers of patients. Frequently, the potential buyer has their own considerations for valuing the practices and may ascribe different values to each physician’s practice. The buyer may base its valuation of the practice on patient panel size and fees generated by each individual physician. Regulatory Considerations Concierge practices typically charge a fee for membership in their practice, which generally allows patients increased access to the physicians and their services. If the practice is accepting Medicare and/or commercial insurance, the fee cannot be charged for any service already covered by Medicare or insurance. Additionally, if the practice accepts commercial insurance, the fee must be scrutinized to be sure it is allowed under any agreement with a commercial payor of the practice. Some payor agreements may specifically prohibit any patient fee for membership in a practice. Some practices have reached out to their commercial payors directly when converting to a concierge practice and have had these commercial payors review and approve their patient agreements and membership fees. Coverage and Licensing Concerns Because of the unique access provided to concierge patients, some practices have added special coverage when these patients are out of state or on vacation. In light of their patients who winter in warmer climates, like Florida, California and Arizona, some practices have partnered with other concierge practices in these states to offer services to their “snowbird” patients. Health systems are taking advantage of these practice models also. For instance, Chicago-based Northwestern Medicine opened a concierge medicine office in Naples, Florida, and Ohio-based Cleveland Clinic also has opened concierge medicine practices in multiple Florida locations. Doctors, however, need to be aware that they need to be licensed in the state where the patient resides. Due to these licensing considerations, some concierge physicians are also obtaining licenses in other states to cover patients that often spend their winters in these warmer states. Final Thoughts The above issues are just some of the unique considerations facing concierge practices from Chicago to Florida and other states as well. Because each concierge practice has unique patient fee agreements to consider, there is not a “one size fits all” approach to advising these practices. Concierge practices should not overlook the unique legal and practice issues facing them, from patient fee issues to physician departures. These models have a variety of legal challenges that should be addressed at the early stages of the practice, so they do not lead to partner and patient discord later on. Connect with Jonna D. Eimer at Roetzel & Andress in Chicago, Illinois. Jonna D. Eimer is a health law and corporate attorney and shareholder at Roetzel & Andress in Chicago, Illinois. She represents numerous concierge medicine practices and has extensive experience with other innovative practice models. She also advises her clients – including physicians and physician groups, dentists, behavioral health clinicians, and other health care providers – in forming new practices, selling established practices, and negotiating employment and shareholder agreements, as well as guiding them with respect to regulatory matters. In addition, she counsels clients in forming management services organizations (MSOs) and navigating these sales to private equity. She can be reached at jeimer@ralaw.com. Disclaimer: This site does not constitute medical, financial, legal or other professional advice. Please do your due diligence. © 2025 Concierge Medicine Today, LLC. All rights reserved. This site is not without error or omissions. Concierge Medicine Today is the industry's trade publication, est. 2007.

May 13, 2025 • 1h 23min
🎙️(New Legal Insights Chat!) Cash 💰 Healthcare: How Does It Actually Work???
Today our guest is an old friend, a musician and an expert in cash healthcare and compliance, Jim Eischen, Esq. James Eischen, Esq (Jim Eischen) is a licensed California attorney with over 32 years of experience handling complex corporate, business planning, health care and real estate matters. He received his J.D. from the University of California at Davis in 1987, and his B.A. from Creighton University in 1984. Web Site: https://www.eischenlawoffice.com/about Email: jim@eischenlawoffice.com Mr. Eischen is a national expert in creating compliant private fee practice models and structuring business transactional relationships with innovative healthcare and wellness models throughout the United States. His work has included compliance solutions for forming private fee practice models (concierge, direct primary care/DPC, integrative/Functional Medicine, connected care platforms) for self-employed healthcare professionals and larger provider networks and systems. He is also recognized nationally for compliance experience regarding complex healthcare corporate business planning and transactions. As a speaker at conferences throughout the US, he addresses private fee practice model formation, business/healthcare integration compliance, telehealth, data privacy, regulatory business planning problem-solving and start-up innovation monetization. In addition to handling traditional healthcare-related corporate transactions, he also works with companies that deliver wellness products and programs to ensure regulatory compliance. Mr. Eischen’s broad complex business planning experience also includes life science company/start-up enterprise regulatory support, integration of healthcare professional expertise into business wellness models, and structuring corporate practice of medicine business modeling. He advises physicians, health plans, and business enterprises in matters connected to reimbursement, contracts, interdisciplinary health professional employment and labor issues, and Health Insurance Portability and Accountability Act (HIPAA) compliance. Web Site: https://www.eischenlawoffice.com/about Email: jim@eischenlawoffice.com © 2007-2025 Concierge Medicine Today, LLC. All rights reserved. CONCIERGE MEDICINE TODAY IS THE INDUSTRY'S TRADE PUBLICATION, EST. 2007. DISCLAIMER: THIS SITE DOES NOT CONSTITUTE MEDICAL, FINANCIAL, LEGAL OR OTHER PROFESSIONAL ADVICE. © 2025 CONCIERGE MEDICINE TODAY, LLC. ALL RIGHTS RESERVED. THIS CONTENT/SITE IS NOT WITHOUT ERROR OR OMISSIONS.

May 2, 2025 • 1h 20min
CMT Spotlight: Baptist Health Concierge, first hospital-based concierge med program, Palm Beach Cty.
Baptist Health South Florida Concierge Medicine offers a personalized healthcare experience with a proactive approach to your health and wellness. We give you extended one-on-one time, offering a concierge medicine environment that combines a comprehensive physical examination with exclusive personal services. By Editor-in-Chief, Concierge Medicine Today Today I'm joined by Aaron Klein, DO from Baptist Health South Concierge Medicine! LISTEN TO FULL INTERVIEW (iTunes) ... https://conciergemedicinetoday.net/podcast WATCH THE FULL INTERVIEW ... https://youtu.be/g2P3q_LhB1I Aaron Klein, D.O., is the concierge medicine director at Baptist Health. Dr. Klein specializes in preventive care, geriatrics and sports medicine. Dr. Klein previously worked at a private practice for 13 years and served as chief of medicine at Boca Raton Regional Hospital for 3 years. He has served as a team physician for the Lynn University and Florida Atlantic University athletic departments for nearly 10 years. Dr. Klein enjoys concierge medicine for the uniquely personalized patient experience. He appreciates being able to give his time and attention in an accessible, friendly environment. Dr. Klein’s approach to patient care is to treat them how he would want his family or himself to be treated. He wants patients to feel comfortable and welcomed and offers them respect, concern and empathy. When he is not treating patients, Dr. Klein enjoys watching and playing sports, traveling to the national parks and spending time with his family. Source/Credit: https://baptisthealth.net/doctors/baptist-health-medical-group/aaron-leb-klein/2059265 Baptist Health Concierge is the first hospital-based concierge medicine program in Palm Beach County. The goal of the program is to combine Boca Raton Regional Hospital’s world-class facilities, amenities and patient care with the personalized approach of a concierge model. As healthcare systems become larger and more impersonal, our concierge program strives to guide patients through the system providing accessibility, healthcare advocacy and high-quality care. These small patient practices enable us to provide extended, same-day appointments in a modern, welcoming environment that fosters a strong physician-patient relationship. The empathetic and caring approach of our doctors and staff allow patients to play an integral part in their wellness and healthcare decisions. Rest assured, your comfort, health, convenience and satisfaction are our primary objectives. Connect with Dr. Klein ... https://baptisthealth.net/doctors/baptist-health-medical-group/aaron-leb-klein/2059265 Learn More About Baptist Health Concierge ... https://baptisthealth.net/doctors/baptist-health-medical-group/aaron-leb-klein/2059265 SOURCE: https://baptisthealth.net/doctors/baptist-health-medical-group/aaron-leb-klein/2059265 © 2007-2025 Concierge Medicine Today, LLC. All rights reserved. CONCIERGE MEDICINE TODAY IS THE INDUSTRY'S TRADE PUBLICATION, EST. 2007. DISCLAIMER: THIS SITE DOES NOT CONSTITUTE MEDICAL, FINANCIAL, LEGAL OR OTHER PROFESSIONAL ADVICE. © 2025 CONCIERGE MEDICINE TODAY, LLC. ALL RIGHTS RESERVED. THIS CONTENT/SITE IS NOT WITHOUT ERROR OR OMISSIONS.

Apr 13, 2025 • 1h 9min
Finance as a Function in your Practice
Eunicia is an accomplished wealth strategist and business owner with over 15 years of experience in the financial services industry, her hands on involvement having delivered over $500M in savings across hundreds of clients. As the founder of the Excelstra, Eunicia and her team provide unbiased wealth strategy coaching and hands on consulting to 7 and 8 figure high achievers and business owners. As a company, they are intentionally not affiliated with any specific banks or institution. Eunicia loves serving her community of fellow leaders and successful business owners and proudly serves on the Board of Directors with the Gwinnett Chamber and the Gwinnett Chamber Foundation. She also served as Atlanta’s UPWARD Chapter Leader, and was previously on the Board of Advisors for Women’s Initiative Networks at Ernst & Young, Booz & Company, and Deloitte. Website (which is currently under re-construction): www.excelstra.com © 2007-2025 Concierge Medicine Today, LLC. All rights reserved. CONCIERGE MEDICINE TODAY IS THE INDUSTRY'S TRADE PUBLICATION, EST. 2007. DISCLAIMER: THIS SITE DOES NOT CONSTITUTE MEDICAL, FINANCIAL, LEGAL OR OTHER PROFESSIONAL ADVICE. © 2025 CONCIERGE MEDICINE TODAY, LLC. ALL RIGHTS RESERVED. THIS CONTENT/SITE IS NOT WITHOUT ERROR OR OMISSIONS.

Apr 6, 2025 • 1h 7min
CMT Spotlight on Concierge Medicine FOR "the Global Citizen" - HealthClic (U.K.)
Priyanka founded HealthClic in 2015, with a desire to create a concierge medical practice that offers families unparalleled access to a distinguished HealthClic physician. An expert who dedicates their full expertise to the well-being of you and your family. Someone who knows you so well that they anticipate your medical needs, advocate for you, and proactively research solutions before complications arise – almost like having a doctor in the family. COMPANY OVERVIEW As London’s first concierge medicine practice, with a patient list 98% smaller than the average GP practice in London, HealthClic physicians are renowned for providing highly discreet medical services to ultra high-net-worth families and an international clientele. There is a waitlist to join. Concierge medicine, often known as ‘membership medicine’, dates back to 1996 and is an advanced healthcare model from the U.S. where patients pay an annual membership fee to register with their primary care physician; in exchange for a higher level of service, and a smaller patient list. This is a much more exclusive model of healthcare delivery, that involves 24/7 physician access, same-day appointments, and highly personalised, comprehensive care. HealthClic is meticulously crafted to serve the unique needs of families accustomed to frequent travel and multiple residences; with a highly exclusive patient-to-doctor ratio of 50 families to 1. As a practice, HealthClic excels in prioritising privacy, promptness, and excellence in care, catering not only to those in perfect health but also to those proactively managing their well-being, or those families undergoing a health crisis. Their dedicated physicians ensure longevity and safeguard your legacy with the utmost discretion and precision, making HealthClic the epitome of comprehensive concierge medicine. LEARN MORE: https://healthclic.co.uk © 2007-2025 Concierge Medicine Today, LLC. All rights reserved. CONCIERGE MEDICINE TODAY IS THE INDUSTRY'S TRADE PUBLICATION, EST. 2007. DISCLAIMER: THIS SITE DOES NOT CONSTITUTE MEDICAL, FINANCIAL, LEGAL OR OTHER PROFESSIONAL ADVICE. © 2025 CONCIERGE MEDICINE TODAY, LLC. ALL RIGHTS RESERVED. THIS CONTENT/SITE IS NOT WITHOUT ERROR OR OMISSIONS.

Apr 1, 2025 • 1h 20min
Novelist Spotlight: The Playbook, by author Gary Parker, PhD
"It touches on a lot of topics: Finding peace with our past. Gender. Race. Grief. Relationships. Growth. Living in a small town. It speaks to other common experiences for us adults and for teenagers." ~David, January 2025, Book Review, Amazon By Editor-in-Chief, Concierge Medicine Today, Host, The DocPreneur Leadership Podcast I love to read! Like most Doctors you and I know, you're probably reading 4-6 titles right now. Well, I have one more new book I can't wait to tell you about, The Playbook. This story reminds us all of the possibilities when we allow our instincts to take charge-when the game is no longer just a game, but a catalyst for life-altering experiences. I had the unique opportunity to sit down with novelist, friend and author, Gary Parker, PhD. I asked him all the pesky questions I know Doctors listening want to know when it comes to writing and publishing a book. We touched on why we think more Doctors need to put pen to paper and actually keep a journal, the mental health advantages of being alone with our thoughts, how to find a publisher, connect 'islands and bridges,' sell your book, work with editors and publicists and more! "As a young boy, I loved to read and that soon became a desire to write. While a student at Furman University, I worked at the Greenville News newspaper and did a summer internship at my hometown Index-Journal. After completing a Ph.D. at Baylor University I started writing magazine articles on parenting and family (which I have to say, I really knew little about)! Four non-fiction books followed before I dared try a novel. But then I did try and I've been writing novels since then. Twenty total titles have emerged from my imagination and become published stories which, hopefully, inspire us a little and uplift us a lot! My most recent story, The Playbook, should definitely do that. When I'm not writing I enjoy golf, guitar, bike riding (the pedaling kind) and spending time with my wife and family. Nothing spectacular. Just allowing my curiosity to find what's interesting and digging into it." LEARN MORE: https://a.co/d/gwALKzS About The Playbook A guitarist, a philosopher, and a natural-born leader with a ponytail walk onto a football field. In the heart of a small mountain town where football reigns supreme and tradition casts long shadows, Ms. Chelsea Deal defies the norm. Amid the echoes of clashing helmets and the roar of a crowd, Chelsea, a former big-city lawyer now cast as the interim head coach for the undefeated Rabon Knights, becomes the unexpected mentor for two young players whose dreams echo her own. Palmer, a reclusive teenager brimming with untapped talent, and Ty, an old soul fighting the gravest of battles, join forces with Chelsea to overcome their differences and fight for a championship. GET THE BOOK: https://a.co/d/gwALKzS As the season unfolds, so do the lives of these characters as each one strives to defeat personal challenges. Chelsea, with her keen instincts and generous spirit, seeks to rewrite the rules in a town slow to accept her. Palmer, elusive and insecure, navigates the pain of a dysfunctional family and the pull of interests beyond football. And Ty, the quarterback whose bright future is threatened by a deadly adversary, searches for strength in the power of unlikely friendships. From the smoky aroma of Southern barbecue to the indomitable spirit of a team that refuses to yield, The Playbook captures the essence of what it means to fight for every inch, every down, every dream. as a team. This story reminds us of the possibilities when we allow our instincts to take charge-when the game is no longer just a game, but a catalyst for life-altering experiences. Join us on the field and beyond, as Chelsea, Palmer, and Ty show us that sometimes, the most profound victories don't come with a score. Sometimes, when we break through our defenses, both literal and metaphorical, we find glory in unexpected places. And, sometimes, the games aren't just played, but felt, and the characters aren't just written, but lived. GET THE BOOK: https://a.co/d/gwALKzS

Mar 26, 2025 • 18min
What is ‘bespoke care’? What is ‘concierge’ care? Are they the same? Different?
Bespoke care and concierge care are both innovative approaches to healthcare, but they serve different purposes. By the Editor-in-Chief, Concierge Medicine Today. Words are my passion. While I’m not perfect at grammar (obviously!), I do manage every now and then to string a few thoughts together that resonate with some Physicians out there. I’m also intrigued by how our culture repurposes and rebrands words to promote specific narratives and ideas. And, ever since Mrs. Nielson, my 8th-grade Advanced Language Arts teacher, told me, “You have a gift; keep writing,” I’ve loved using words. I’m smitten by the science of language and constantly on a hunt to learn the new ways our words are being reused, rebranded, refined and redefined by our culture. One term worth revisiting is “bespoke.” If you’re not familiar with it in the healthcare context, let me explain. The word ‘bespoke’ is probably more familiar to our European healthcare audience than our North American audience and that’s okay. To summarize, I’ll do what you might be doing right now, ‘Googling’ it. 🙂 But, I’ll take it a few steps further and use Grammarly’s Generative AI Bot. According to the AI Bot: “Bespoke care represents the highest level of personalized medical attention, tailored specifically to meet the individual needs, preferences, and health conditions of each patient. This customized approach ensures that every treatment plan is uniquely designed for effectiveness and empowers patients, promoting a collaborative relationship with their healthcare providers.” Interesting, right? Advisory Board also recently unpacked the subject here. Radio Advisory’s Abby Burns sat down with Advisory Board’s Solomon Banjo and Nick Hula to talk about a new era of innovation, where progress in diagnostics, treatments, data analysis, and ongoing management have the potential to revolutionize patient care through unprecedented customization. Download the episode for the full conversation here. In the interview they note that bespoke care is going to be complex, Hula said. “It’s going to require clinicians who are highly skilled in a clinical sense, but also in a personal sense, really knowing what’s right for their patients and being able to adjust treatment decisions based off of all the factors that we just listed,” Hula said. For even more context, I also asked the Grammarly’s Generative A.I. Bot to contrast the words bespoke care with concierge care. Grammarly’s Generative A.I. Bot shared that “Concierge care offers a premium healthcare model that enhances the patient experience through an annual fee or retainer. This model provides patients with exceptional access to their healthcare providers, including extended appointment times, prioritized scheduling, and often 24/7 availability. While concierge care may incorporate some elements of bespoke services, its primary focus is on improving accessibility and responsiveness.” For perspective, over the last 20 years, many terms have emerged to describe primary care and its complex relationship with subscriptions and price transparency. Now, we can download an app on our devices and connect with a healthcare practitioner in moments for a nominal fee. Additionally, retail clinics in our neighborhoods now list their prices, which is a significant advancement compared to when we were kids. I mention this to illustrate that in most markets, price transparency addresses a fundamental need for convenience—a new definition of luxury for today’s consumers (i.e., patients). If you’re not well-versed in these healthcare terms, you’re not alone; they are relatively new. Concierge medicine, also known as concierge care, boutique medicine, bespoke healthcare, or private medicine, emerged in the mid-1990s, though its origins trace back several decades—an interesting story for another time. The term “bespoke care” isn’t new; like many words in healthcare, we often see familiar terms reinterpreted. A colleague, friend, and attorney encapsulated this idea perfectly during a meeting at the American Academy of Private Physicians conference in Phoenix, Arizona, in April 2015 when he remarked, “Let’s focus on substance, not labels.” I believe he’s absolutely right. While many terms have fallen in and out of favor among doctors, patients, and the media, some words have emerged as central to the membership medicine landscape today. Despite their media exposure and the efforts of physicians, many still don’t fully grasp the fundamental benefits, advantages, and drawbacks of certain terms in healthcare. Despite the various terms that have been tested in the marketplace, some physicians still struggle to understand the differences between these models. They often use terms interchangeably or promote one as a low-cost alternative while labeling concierge medicine as the expensive option. Personally, I don’t subscribe to that philosophy. (Pun intended.) Now, let me introduce you to a concept called “insideritis.” This term describes a phenomenon where organizations, especially in healthcare, view themselves solely through an internal lens, neglecting the patient experience. Author, pastor, and business leadership speaker Carey Nieuwhoff highlights the issue of insideritis and the excessive use of abbreviations in professional communication. He emphasizes the importance of using accessible language to foster understanding and connection, particularly in healthcare where clear communication is essential. Nieuwhoff notes, “Perhaps the insiders know what you’re talking about, but I don’t. Nor does anyone new or not yet embedded in your culture!” Today, patients often don’t understand the “insider jargon” that healthcare professionals use. In fact, many people today might not even know who our first president was. Here’s on last example of how old familiar words get used and this one is something you might already be aware of: Evidence-based medicine (EBM) was first coined in the early 1990s by a group of researchers at McMaster University in Canada, particularly Dr. David Sackett and his colleagues. They aimed to enhance clinical decision-making by integrating the best available scientific evidence with clinical expertise and patient values. This approach was a response to the growing need for a more systematic and critical examination of medical literature, allowing healthcare professionals to make informed decisions based on rigorous research rather than tradition or hearsay. For a detailed source on the origins and development of EBM, you can refer to: Sackett, D. L., Rosenberg, W. M. C., Gray, J. A. M., Haynes, R. B., & Richardson, W. S. (1996). Evidence-based medicine: what it is and what it isn’t. *BMJ*, 312(7023), 71-72. DOI: 10.1136/bmj.312.7023.71. Editor’s Note: This article discusses the principles of EBM and provides insight into its foundational context. To assist the writing process, these Grammarly AI prompts were used: Prompts created by Grammarly – “Make it persuasive” – “Make it more descriptive” – “Improve it” – “Shorten it” Prompts I wrote – “What is ‘bespoke care’? What is ‘concierge’ care? Are they the same? Different?” – “briefly describe how the term in healthcare ‘evidence based medicine’ was originally termed or…” CONCIERGE MEDICINE TODAY IS THE INDUSTRY'S TRADE PUBLICATION, EST. 2007. DISCLAIMER: THIS SITE DOES NOT CONSTITUTE MEDICAL, FINANCIAL, LEGAL OR OTHER PROFESSIONAL ADVICE. © 2025 CONCIERGE MEDICINE TODAY, LLC. ALL RIGHTS RESERVED. THIS CONTENT/SITE IS NOT WITHOUT ERROR OR OMISSIONS.

Mar 21, 2025 • 40min
Healthcare's Villains, Allies, Obstacles and Heroes.

Mar 12, 2025 • 1h 2min
Functional Nutrition Explained with Asher Allen of NutriDyn
"My work with NutriDyn enables me to support functional medicine doctors and their patients in optimizing health through evidence-based nutritional supplements. I offer corporate wellness services, both in person and through telemedicine, designed to enhance the health and productivity of professionals in high-stress industries." By Editor, Concierge Medicine Today/Host, The DocPreneur Leadership Podcast Former NFL player and your rep, Asher Allen with NutriDyn, alongside Editor-in-Chief, Michael Tetreault of Concierge Medicine Today, discuss today the impact of the functional nutrition conversation in concierge medicine. We dive deep into how important being a global company is when choosing your supplement supplier, how nutrition can help us manage inflammation, brain health and so much more! Having experienced these challenges firsthand, Asher knows how crucial the right supplements and nutrition can be! Email: asher@nutri-dyn.com Work Tel. (678) 577-1003 (Send a text!) Schedule a Zoom Meeting with Asher Schedule Consultation with Asher Connect On LinkedIn Join Private FaceBook Group Practitioner Resources LISTEN TO FULL EPISODE HERE ... Listen on iTunes ... Watch full episode ... CONCIERGE MEDICINE TODAY IS THE INDUSTRY'S TRADE PUBLICATION, EST. 2007. DISCLAIMER: THIS SITE DOES NOT CONSTITUTE MEDICAL, FINANCIAL, LEGAL OR OTHER PROFESSIONAL ADVICE. © 2025 CONCIERGE MEDICINE TODAY, LLC. ALL RIGHTS RESERVED. THIS CONTENT/SITE IS NOT WITHOUT ERROR OR OMISSIONS.