How I Work

My Favourite Tip: Mia Freedman on how to get a quick read on staff's mental wellbeing

4 snips
Nov 30, 2020
Mia Freedman shares valuable insights on gauging staff mental wellbeing with easy check-ins. By simply asking team members to rate their feelings at the start of meetings, leaders can promote open communication. This practical approach, especially useful during COVID, encourages addressing individual needs. It’s a refreshing reminder of how small gestures can significantly impact team morale and foster a supportive work environment.
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ADVICE

Quick Wellbeing Rating Check

  • Start meetings by asking staff to rate their mental and work wellbeing out of 10. - Use these ratings to quickly identify who needs more attention or support without forcing elaborate explanations.
INSIGHT

Numerical Ratings Cut Surface Responses

  • People often respond with "can't complain" when asked how they are, masking true feelings. - Using a numerical wellbeing check cuts through social niceties to reveal real emotional states.
ANECDOTE

Lockdown Revealed Hidden Challenges

  • Lockdown revealed unknown personal situations among colleagues, like who they lived with or if they had special caregiving responsibilities. - This helped managers know who to watch out for and prevent anyone from slipping through the cracks.
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