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Having people with high agency and a sense of urgency is crucial at OpenAI. The ability to take on challenges without needing consensus from multiple people enables the team to quickly solve problems and push out solutions. Individuals with high agency and urgency are proactive in addressing customer challenges and are not dependent on others to take action. This quality contributes to a fast-paced and dynamic work environment at OpenAI.
GPTs (Guided Prompting Tasks) allow users to create their own custom models and interact with them. These models can be tailored to specific use cases and enhance productivity. GPTs enable users to upload files, provide custom instructions, and even connect to external APIs. The possibilities for innovation and problem-solving are vast, empowering non-developers to tackle complex challenges with contextual prompts and integrated tools. The monetization potential of the GPT store, which is set to launch soon, adds even more exciting opportunities for developers and creators.
Prompt engineering is the process of effectively communicating with AI models to optimize their responses. It involves providing specific context, instructions, or even using small tricks like adding smiley faces to improve model performance. By giving AI models the right context and instructions, users can obtain more accurate and valuable responses. Although certain best practices exist for prompt engineering, more scientific studies are needed to fully understand the nuances and optimize this process.
OpenAI's ability to move swiftly and efficiently can be attributed to several factors. One crucial aspect is hiring individuals with high agency and a sense of urgency. These proactive team members take ownership, address problems quickly, and push projects forward. Additionally, OpenAI's reliance on real-time communication through Slack fosters seamless collaboration and coordination, ensuring effective and rapid decision-making. The focus on the mission, prioritizing AGI advancement, and a commitment to reliability contribute to OpenAI's ability to innovate and deliver impactful solutions swiftly.
The podcast discusses the continuous expansion of how we interact with AI, starting with text input and now including voice mode, generating images, and even taking pictures. The speaker believes that this evolution towards more diverse interfaces with AI is the first step towards an agent-driven future, where users can give more complex commands and have AI complete tasks in a thoughtful manner. This expanded interface would lead to more valuable experiences and unlock greater potential for users.
GPTs are seen as a way to introduce more people to AI and engage them in its potential. The podcast highlights that many individuals who are not closely familiar with AI often find it challenging to understand how it can solve their specific problems. However, GPTs can provide solutions to narrow vertical use cases, demonstrating AI's capabilities and inspiring users to explore other problems AI can solve for them. This phenomenon is expected to bring more individuals online and drive adoption of AI tools by providing meaningful and specific value to users.
Logan Kilpatrick leads developer relations at OpenAI, supporting developers building with the OpenAI API and ChatGPT. He is also on the board of directors at NumFOCUS, the nonprofit organization that supports open source projects like Jupyter, Pandas, NumPy, and more. Before OpenAI, Logan was a machine-learning engineer at Apple and advised NASA on open source policy. In our conversation, we discuss:
• OpenAI’s fast-paced and innovative work environment
• The value of high agency and high urgency in your employees
• Tips for writing better ChatGPT prompts
• How the GPT Store is doing
• OpenAI’s planning process and decision-making criteria
• Where OpenAI is heading in the next few years
• Insight into OpenAI’s B2B offerings
• Why Logan “measures in hundreds”
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Brought to you by:
• Hex—Helping teams ask and answer data questions by working together
• Whimsical—The iterative product workspace
• Arcade Software—Create effortlessly beautiful demos in minutes
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Find the transcript for this episode and all past episodes at: https://www.lennysnewsletter.com/p/inside-openai-logan-kilpatrick-head
Today’s transcript will be live by 8 a.m. PT.
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Where to find Logan Kilpatrick:
• X: https://twitter.com/OfficialLoganK
• LinkedIn: https://www.linkedin.com/in/logankilpatrick/
• Website: https://logank.ai/
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Where to find Lenny:
• Newsletter: https://www.lennysnewsletter.com
• X: https://twitter.com/lennysan
• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/
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In this episode, we cover:
(00:00) Logan’s background
(03:49) The impact of recent events on OpenAI’s team and culture
(08:20) Exciting developments in AI interfaces
(09:52) Using OpenAI tools to make companies more efficient
(13:04) Examples of using AI effectively
(18:35) Prompt engineering
(22:12) How to write better prompts
(26:05) The launch of GPTs and the OpenAI Store
(32:10) The importance of high agency and urgency
(34:35) OpenAI’s ability to move fast and ship high-quality products
(35:56) OpenAI’s planning process and decision-making criteria
(40:22) The importance of real-time communication
(42:33) OpenAI’s team and growth
(44:47) Future developments at OpenAI
(47:42) GPT-5 and building toward the future
(50:38) OpenAI’s enterprise offering and the value of sharing custom applications
(52:30) New updates and features from OpenAI
(55:09) How to leverage OpenAI’s technology in products
(58:26) Encouragement for building with AI
(59:30) Lightning round
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Referenced:
• OpenAI: https://openai.com/
• Sam Altman on X: https://twitter.com/sama
• Greg Brockman on X: https://twitter.com/gdb
• tldraw: https://www.tldraw.com/
• Harvey: https://www.harvey.ai/
• Boost Your Productivity with Generative AI: https://hbr.org/2023/06/boost-your-productivity-with-generative-ai
• Research: quantifying GitHub Copilot’s impact on developer productivity and happiness: https://github.blog/2022-09-07-research-quantifying-github-copilots-impact-on-developer-productivity-and-happiness/
• Lesson learnt from the DPD AI Chatbot swearing blunder: https://www.linkedin.com/pulse/lesson-learnt-from-dpd-ai-chatbot-swearing-blunder-kitty-sz57e/
• Dennis Yang on LinkedIn: https://www.linkedin.com/in/dennisyang/
• Tim Ferriss’s blog: https://tim.blog/
• Tyler Cowen on X: https://twitter.com/tylercowen
• Tom Cruise on X: https://twitter.com/TomCruise
• Canva: https://www.canva.com/
• Zapier: https://zapier.com/
• Siqi Chen on X: https://twitter.com/blader
• Runway: https://runway.com/
• Universal Primer: https://chat.openai.com/g/g-GbLbctpPz-universal-primer
• “I didn’t expect ChatGPT to get so good” | Unconfuse Me with Bill Gates: https://www.youtube.com/watch?v=8-Ymdc6EdKw
• Microsoft Azure: https://azure.microsoft.com/
• Lennybot: https://www.lennybot.com/
• Visual Electric: https://visualelectric.com/
• DALL-E: https://openai.com/research/dall-e
• The One World Schoolhouse: https://www.amazon.com/One-World-Schoolhouse-Education-Reimagined/dp/1455508373/ref=sr_1_1
• Why We Sleep: Unlocking the Power of Sleep and Dreams: https://www.amazon.com/Why-We-Sleep-Unlocking-Dreams/dp/1501144324
• Gran Turismo: https://www.netflix.com/title/81672085
• Gran Turismo video game: https://www.playstation.com/en-us/gran-turismo/
• Manta sleep mask: https://mantasleep.com/products/manta-sleep-mask
• WAOAW sleep mask: https://www.amazon.com/WAOAW-Sleep-Sleeping-Blocking-Blindfold/dp/B09712FSLY
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Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.
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Lenny may be an investor in the companies discussed.
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