Wizards of Ecom

#331-Beyond the Surface - Cracking the Code to Selecting Top-Notch Service Providers with Chris McCabe

Sep 6, 2023

Chris McCabe, Former Amazonian who helps sellers communicate with Amazon, shares insights on how to find top-notch service providers. He emphasizes understanding the types of providers, knowing your own account, and testing knowledge. Chris provides valuable guidance for sellers looking to find the right service provider for their Amazon account.

44:50

Creator website

Episode guests

Chris McCabe

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Episode notes

Podcast summary created with Snipd AI

Quick takeaways

Properly vet service providers and conduct due diligence to ensure credibility and avoid potential risks.

Ask relevant questions, review terms and conditions, and seek clarity in agreements with service providers to protect against illegal activities and ensure a solid plan.

Deep dives

Importance of vetting service providers

It is crucial for sellers to properly vet service providers they hire to avoid issues with Amazon. Sellers should not assume that mistakes are solely Amazon's fault and should take a close look at their own operations before responding to Amazon. It is important to scrutinize claims of expertise and not blindly trust service providers who call themselves experts. Sellers should conduct thorough research, ask specific questions, and verify reviews and testimonials to ensure the credibility of service providers.

Introduction

3min

Questioning Experts and Authenticity of Service Providers

3min

The Importance of a Well-Designed Website

30min

Importance of Asking Better Questions and Investing in Proper Legal Advice

2min

Drawing Parallels Between Cartel Trade and Unethical Practices in the Amazon Space

3min

Upcoming Seller Velocity Conference and the Importance of Proper Growth

3min

In this podcast episode, Chris McCabe, Former Amazonian who helps sellers communicate with Amazon to protect (and save) their businesses, shares his insights on how to find the right and top-notch service providers to address account problems in Amazon. After working for Amazon for many years evaluating seller account performance and enforcing Amazon’s policies, Chris launched ecommerceChris. He teaches sellers how to think like Amazon, and helps them protect their accounts, appeal listing restrictions and suspensions, report abuse, and escalate seller issues.

Chris emphasizes the importance of understanding the types of service providers. He also suggests knowing your own account well and the reasons why are having account problems. Knowledge testing your service provider is also one thing Chris suggests as part of examining them. Listen in as Chris provides insights and valuable guidance for sellers looking to crack the code in finding the top-notch service provider right for your Amazon account.

In This Episode:

[00:45] Introducing Chris McCabe

[02:30] Looking into your operation.

[04:30] Knowing who to trust.

[08:30] Red flags.

[10:40] Digging into details.

[15:00] Testing knowledge.

[26:45] Understanding the budget.

[30:30] Contracts and Agreements.

[35:00] Biggest Mistakes.

Guest Links and References:

Website: https://www.ecommercechris.com/