Operating Models Reimagined: Aligning Business and HR for Agility and Impact

What happens when the systems we’ve built can no longer keep up with the pace of change? 

Drawing on their insights and expertise, Perry and Kent explore how technologies such as generative AI continue to drive disruption, with many organizations finding that their operating models are too rigid to adapt. They explore how HR can take the lead in reinventing these models and place data, technology and people at the centre to evolve from being a function of delivery to a designer of the future workplace. 

They discuss how human and machine collaboration can create a win-win ecosystem, where adaptability becomes a mindset and innovation an everyday reality. The organizations that learn to redesign continuously are the ones that will thrive. 

About the authors: 

Perry Timms has more than 20 years' experience in HR and organizational development and is the Founder and Chief Energy Officer at People & Transformational HR Ltd. He is the author of Transformational HR, The Energized Workplace and The HR Operating Model. 

Kent McMillan is a thought leader, innovator, consultant and a regular speaker in the area of operating model and organization design and implementation. He is a managing director at Accenture and holds two US patents for Accenture's organization analytics and design platform. He is the co-author of Rethinking Operating Models. 
 

Where to find them: 

Perry 

LinkedIn: https://www.linkedin.com/in/perrytimms/    

Website: pthr.co.uk 

Kent 

LinkedIn: https://www.linkedin.com/in/akentmm/  

Website: accenture.com/us-en/services/talent-organization/future-organization 

TIME STAMPS 

00:00 – Introductions 

01:05 – Why did you decide to write a book on HR Operating Models? 

07:08 – What is an operating model? 

15:39 – HR as the designer and enabler of organizational agility 

27:23 – Adopting more strategic operating models 

38:28 – One thing leaders can do to reshape operating models for the future 

47:36 – One key thing you learned from writing your book 

51:16 – Where to find the authors 

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