Trust is something all of us know we need to build in order to have influence with those we love and whom we’re called to lead. But it’s also incredibly difficult to build and even harder to repair once you’ve undermined it. And, unfortunately, as challenging as it is to build, it’s incredibly easy to tear apart never to be seen again. My guest today is Dr. Henry Cloud, author of his latest book, Trust: Knowing When to Give It, When to Withhold It, How to Earn It, and How to Fix It When It Gets Broken. We talk about trust being a learned skill, the process for repairing trust, 5 factors that drive the trust system, trust as a long game vs. a short game, and how trust fuels every single aspect of life.

SHOW HIGHLIGHTS:

The importance of having in-person conversations
Creating a safe environment for those around us
Five steps to building trust
We need to know that people have our back
The way we say things matters
We need to become good at something
Behave your way back into trust
Breaking down trust barriers
Building trust can take longer than we want it to
Life is giving us a 360 review all the time…if we’re listening
Be intentional with the patterns we develop

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DR. HENRY CLOUD | How to Earn and Restore Trust