20VC: What it Takes to be Top 1% in Private Equity | Why the Best Companies are Talent Systems | Three Traits Required to Succeed in Private Equity | Marriage, Fatherhood and Sports Team Owner, What it Takes to Do It All, with Justin Ishbia, Founder @ Sho
Feb 26, 2024
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Discover how Justin Ishbia built a top 1% private equity firm, the key traits for PE success, and why backing first-time founders is crucial. Hear about balancing work and family, challenges in healthcare investments, nurturing first-time CEOs, fostering top talent, and navigating opportunities in the industry.
Successful private equity firms require transparency and data-driven decisions for growth and success.
Building a strong team is essential for organizational success through recruiting, retaining, and holding top talent accountable.
CEOs must prioritize continuous learning to navigate complexity and foster innovation for long-term success.
Retaining top talent involves offering competitive compensation, growth opportunities, and aligning incentives with individual goals.
Deep dives
Importance of Transparency and Data in Building a Successful Private Equity Firm
Building a successful private equity firm involves shining a light on all aspects of the business to ensure transparency and data-driven decisions. The analogy of using a flashlight to uncover every detail, from performance to potential areas of improvement, emphasizes the importance of clarity and visibility. By fostering a culture of transparency and utilizing data effectively, firms can enhance performance, identify strengths and weaknesses, and set the stage for growth and success.
Building a Strong Team Around the CEO
Central to a CEO's role is the ability to build a strong team to support the company's vision and operations. The emphasis on recruiting, retaining, and holding top talent accountable highlights the critical role of team-building in organizational success. Identifying top-grade talent, establishing a culture of continuous improvement, and aligning team members with the company's goals are key factors in creating a high-performing team.
Curiosity and Continuous Learning as Key Attributes of Successful CEOs
Successful CEOs possess a natural curiosity and a commitment to continuous learning and improvement. The ability to remain curious, seek knowledge, and adapt to new challenges is essential for growth and innovation. CEOs who prioritize learning, leverage their intellectual capabilities, and cultivate a culture of curiosity within their organizations are better positioned to navigate complexities and drive long-term success.
Finding and Retaining Top Talent through Financial Incentives and Upside Opportunities
Retaining top talent involves offering market-competitive compensation and incentivizing employees with growth opportunities. Ensuring that employees feel valued, rewarded, and have visibility into their potential upside is crucial for retention and motivation. By aligning financial incentives with individual goals and providing a clear path for career advancement, organizations can retain top performers and drive ongoing success.
Creating a Culture of Success and Recognition
Establishing a culture of success and recognition within the organization is highlighted in the podcast. By rewarding individuals for their achievements beyond financial incentives, such as celebrating successful exits by benefiting the entire team, camaraderie and motivation are fostered. Through methods like surprise bonuses, public recognition in meetings, and creating a culture where everyone is acknowledged for their contributions, a sense of worth and drive for excellence is instilled.
Lessons Learned from Management Failures
The podcast delves into a personal experience where the speaker faced challenges in managing the disappointment of potential investors. Learning from the failure of effective communication regarding fundraising, the importance of transparently setting expectations with stakeholders is emphasized. By openly discussing the missteps and implementing clearer communication strategies in subsequent endeavors, the speaker highlights the crucial role of managing expectations in professional relationships.
Nurturing Relationships and Family Bonds in the Workplace
The significance of creating an environment where colleagues feel like friends and family is explored. The speaker shares impactful practices like acknowledging personal milestones of employees' loved ones through gestures like birthday gifts and maintaining a supportive atmosphere. By emphasizing the value of investing in relationships within the workplace and fostering a sense of belonging and care, a culture of loyalty and camaraderie is cultivated to enhance team cohesion and retention.
Justin is the Founder and Managing Partner of one of the nation’s best-performing private equity firms, Shore Capital Partners (“Shore”). Since the firm’s inception in 2009, Shore has grown from 4 to over 140 team members managing over $6 billion in AUM, representing 900+ acquired companies and more than 33,000 employees. Shore is also one of the most active private equity firm in the world by deal volume according to PitchBook while continuing to achieve return profiles that rank Shore among the top 1% of private equity firms. Justin is an avid sports fan/investor and is the Alternate Governor for the Phoenix Suns (NBA), Phoenix Mercury (WNBA) and Nashville SC (MLS).
In Today's Episode with Justin Ishbia:
1. From Law Student to Founding Shore Capital:
How did seeing Justin's father operate impact how he thinks about building Shore today?
What does he know now that he wishes he had known when he started Shore?
How important a role does luck play in success? How has his mindset changed on this?
2. How to Make Top 1% PE Returns:
Why does Justin see private equity done well like "using a flashlight in a dark room"?
What are the top 3 elements that Justin looks for in all acquisitions they make at Shore?
When did Justin think there was an advantage of scale/network effect but was proved wrong?
How does Justin think about downside protection and risk mitigation?
Why does Justin like to back and invest in first time founders more than any other type?
3. Building World-Class Investing Teams:
Why does Justin believe the best companies are talent systems?
How does Justin structure the talent system at Shore to ensure consistent incredible talent?
What does Justin believe are the three traits required to win in private equity?
What question does Justin ask all potential CEOs he hires for acquired companies?
What has Justin learned is the single clearest sign of the top .1% talent?
4. Justin Ishbia: The Family Man and Husband:
What metric does Justin use to track whether he is being a good and present father?
Is it possible to be top 1% and have balance with a wife and family?
What does "great fatherhood" mean to Justin? How has his thoughts on this changed?
How does Justin think about bringing kids up in a world of immense privilege and ensuring they remain ground and ambitious?
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