491: The Coach Takeover: Amber Lopez and Creating Consistent Client Experiences

Why keeping your clients and members top of mind in everything you do is crucial

The keys words we use in our mission statement that are meaningful to us

Tips for maximizing your online presence as a studio, and how to create and maintain emotional connections with your customers

Ways your front desk staff and teacher can reiterate the mission statement to everyone who enters your studio

How to cultivate the initial intake of your clients Painting the picture of your business to a prospect online and in the community

How we build the experience we give to our leads What to know about teacher expectations with the onboarding process