That's What I Call Marketing S4 Ep2: The Reach Delusion: How Marketers Are Wasting Millions & What You Need To Know
In this compelling episode of That's What I Call Marketing, Conor Byrne sits down with Professor Felipe Thomaz, an Oxford-based academic whose research is reshaping how marketers approach media planning and campaign strategy. From his unconventional journey — starting in Brazil, moving through a myriad of industries, and landing at the University of Oxford — to his groundbreaking work on marketing effectiveness, Felipe shares insights that every marketer needs to hear.
Key topics include:
- The Role of Media Synergies and Complementarity: Felipe explains why combining media channels isn’t just about reach but about leveraging their unique functionalities to achieve business outcomes.
- Challenging Established Marketing Theories: Hear why Felipe’s data-driven research calls into question some widely accepted marketing principles, including those inspired by Byron Sharp.
- AI and the Marketplace: Discover how artificial intelligence is not just transforming how marketers create campaigns but fundamentally changing how consumers buy and engage with products.
- Campaign Effectiveness: Learn why only 1% of campaigns deliver exceptional results and how most fall short, along with strategies to break out of mediocrity.
- Understanding Consumer Journeys: Felipe reveals insights from analysing over a million customer journeys, showing how different channels impact people based on their decision-making tendencies.
If you’re a marketer seeking an edge, this episode offers practical advice, evidence-backed insights, and a glimpse into the future of marketing. Whether you’re in brand management, media planning, or digital marketing, this conversation is your roadmap to outperforming the competition. Access the paper here https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3836621
00:42 Early Life and Career Path
02:37 Research Focus and Government Work
03:47 Marketing Insights and Strategies
04:20 The Power and Complexity of Marketing
08:00 Brand Awareness and Decay
10:06 Research and Publications
11:04 Challenging Established Marketing Theories
18:54 Campaign Efficiency and Optimization
27:38 The Client-Agency Dynamic
28:03 Oversimplification in Media Planning
28:25 The Importance of Honest Conversations
29:08 Channel Selection and Audience Targeting
30:09 Understanding Media Functionality
31:38 The Role of Different Channels
36:16 Avoiding the Scattergun Approach
39:07 Analyzing Media Strategies
42:21 Opportunities in Media Pricing
53:44 Future of Marketing and AI
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