Transforming Workplace Culture from Conflict to Collaboration with Michelle Brody | The Good Leadership Podcast #112

Michelle Brody, PhD, is a clinical psychologist and executive coach who brings 25 years of experience to the challenging problem of interactional conflict. Dr. Brody has worked with global teams, complicated couple conflicts, and polarized communities, and has deep expertise in unlocking stuck dynamics. Her approach for teams is informed by powerful psychological tools that break down defensive walls, build trust, shift unproductive mindsets, and change vicious interactional cycles. She is the author of Own Your Armor: Revolutionary Change for Workplace Culture.

Dr. Brody has helped teams reach greater collaboration, improve communication, and resolve tension across a wide range of industries; at global companies like Meta (Facebook), Siemens, and Alcoa, as well as for smaller companies, startups, and partnerships. She has also served as a master trainer of psychologists, professional coaches, and professionals who work in human resources and learning & development.

Michelle's Books: https://www.michellebrody.com/own-your-armor

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Website and live online programs: http://ims-online.com

Blog: https://blog.ims-online.com/

Podcast: https://ims-online.com/podcasts/

LinkedIn: https://www.linkedin.com/in/charlesagood/

Twitter: https://twitter.com/charlesgood99

Chapters:

(00:00) Introduction

(00:28) Michelle’s Background

(02:09) Why Michelle chose to illustrate the book

(03:41) Tool: Under and over the table dynamics

(05:58) Tool: Unpacking threats and armor

(12:50) Tool: The concept of "bad apples"

(16:31) Tip: Impact of armor on team dynamics

(18:35) Tip: Contribution of good apples to team dynamics

(22:30) Tip: Armoring as a state, not a personality trait

(23:08) Technique: Giving feedback and separating behavior from personality

(26:22) Tip: Circular nature of conflict and bad apple behavior

(29:21) Technique: Owning your armor in relationships

(33:43) Tip: Leaders going first and owning their armor

(38:22) Tool: Building trust and culture through vulnerability

(41:42) Technique: Unlocking team strengths through owning armor

(43:41) Tip: Removing Armor

(44:22) Conclusion