The future of internal communication with Jennifer Sproul

In this episode of LEAP Listens, Sara and Roger speak to Jennifer Sproul, CEO of the Institute of Internal Communication, about how internal comms is evolving, and what that means for organisations today.

Jen shares practical insight on how the function is shifting from content delivery to creating meaningful connection, and why listening is becoming just as important as messaging. They discuss the impact of AI, the challenge of channel overload, and what good internal communication looks like in a post-COVID, hybrid-working world.

If you're rethinking how to engage employees more effectively, this is a conversation worth tuning into.

LEAP Listens is brought to you by LEAP Create, an award-winning people communications agency. Find out more at leapcreate.co.uk