It’s All Your Fault: High Conflict People

Bringing It to Life #2: Dealing with High Conflict Personalities in the Workplace

Apr 25, 2024

Identifying and managing high conflict personalities in the workplace is crucial for maintaining a healthy work environment. Bill and Megan discuss behavior patterns, consequences of toxic employees, and effective management strategies like coaching and setting limits. They emphasize the importance of early intervention and the positive impact of removing disruptive individuals on workplace culture.

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Introduction

00:00 • 2min

Navigating High Conflict Personalities in the Workplace

02:21 • 14min

Navigating the Impact of High Conflict Personalities in the Workplace

16:48 • 4min

Managing High Conflict Personalities in the Workplace

20:26 • 8min

Embracing Feedback and Coaching for Success in Healthcare Organizations

28:38 • 3min

Bill and Megan continue their “Bringing It to Life” series, discussing how to identify and manage high conflict personalities in the workplace. They provide insights and strategies for leaders to improve workplace culture.

Bill and Megan aim to help listeners learn skills to keep conflict small and maintain healthy work environments. In this episode, they focus on limiting the damage caused by toxic employees.

Recognizing High Conflict Behavior Patterns

Bill explains the typical behavior patterns of high conflict personalities. These include blaming others, black-and-white thinking, uncontrolled emotions, and taking extreme actions.
Megan notes that toxic employees can split work groups and harm morale. Their behavior tends to be rigid and repetitive.
They discuss methods to identify whether one or more employees are exhibiting these disruptive patterns.

Managing High Conflict Employees

Bill and Megan explore options like coaching, setting limits, and imposing consequences. They note that firing toxic staff may be necessary.
They stress the importance of intervening early before the situation escalates. Allowing bullying and chaos enables bad behavior.
The hosts explain how removing one high conflict person can calm tensions and shift workplace culture.

Questions we answer in this episode:

How do you spot high conflict behavior patterns?
Should you keep or fire toxic employees?
What happens after a high conflict employee leaves?

Key Takeaways:

Look for patterns like blaming, black-and-white thinking, uncontrolled emotions.
Don't wait years to address high conflict employees.
Removing bullies can transform workplace culture.

This practical episode provides valuable insights for improving morale and productivity by minimizing the damage caused by high conflict personalities. Bill and Megan offer useful strategies to create a thriving workplace.

Links & Other Notes

WEBINAR (FREE)
- Register here: Bullies in the Workplace — May 10, 2024
BOOKS
NEW WAYS FOR WORK COACHES TRAINING
- Coaches Training
ARTICLES
- Fire or Keep High Conflict Employees
Our website: https://www.highconflictinstitute.com/
Submit a Question for Bill and Megan
All of our books can be found in our online store or anywhere books are sold, including as e-books.
You can also find these show notes at our site as well.

Note: We are not diagnosing anyone in our discussions, merely discussing patterns of behavior.

(00:00) - Welcome to It's All Your Fault
(00:36) - Bring It to Life #2: Impact of HCPs on the Workplace Culture
(01:06) - The Scenario
(06:54) - One or Both?
(09:38) - Contagious
(13:05) - Resistant to Change
(15:23) - Productivity
(17:40) - Aftermath
(29:26) - Reminders & Coming Next Week: High Conflict Divorce