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Explain It to Me
Those pesky delivery fees
May 22, 2024
Vox senior reporter, Whizy Kim, dives into the woes of food delivery apps - rising prices for customers, low wages for workers, and restaurant struggles. The podcast explores the gig economy's impact, cost breakdowns, and ways to order ethically. Guests discuss fee transparency, regulations, and the importance of tipping delivery workers generously.
40:06
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Quick takeaways
- Food delivery fees are on the rise, impacting customers, workers, and restaurants negatively.
- Generous tipping is crucial to support gig workers and supplement their income in the delivery app sector.
Deep dives
Costs and Fees of Delivery Apps
Delivery apps have revolutionized convenience by allowing users to order a variety of services with just a few taps on their phones. However, the convenience comes at a cost, with hidden fees, delivery fees, service fees, and tips adding up to significantly increase the overall expense of using these apps. While customers enjoy the ease of ordering through apps, the breakdown of where these charges end up remains opaque and unclear.
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Discover
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Listen to the best highlights from the podcasts you love and dive into the full episode