The Business of Boutique Fitness cover image

The Business of Boutique Fitness

579: 180 Degree Turnaround for Boutique Fitness Human Resources - the Sales Team

Sep 28, 2023
Learn the secret sauce for a killer sales team in the boutique fitness industry. Explore the importance of processes, soft skills, emotions, and the perfect blend of discipline and flair. Discover the role of regular practice and training, as well as role-playing development, in achieving sales success.
15:00

Podcast summary created with Snipd AI

Quick takeaways

  • Processes are crucial for consistency and a seamless client experience.
  • Soft skills are essential for effective interactions and creating memorable experiences.

Deep dives

The Importance of Processes

Processes are crucial for maintaining consistency, leveling the playing field between employees, and providing a seamless experience for clients. They offer structure, a common language, and support in a fast-paced business environment.

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