Challenges in Growth and Expansion

The podcast episode discusses the challenges property management companies face while trying to grow and expand. One of the main challenges is the decline in the number of rental owners planning to buy or sell properties, making it harder for property management companies to grow through the acquisition of new properties. Another challenge is the need to persuade local investors to trust property managers rather than self-managing their properties. The podcast emphasizes the importance of effectively communicating the value proposition of property management services to potential clients. Additionally, the episode highlights the struggle of maintaining customer service while rapidly scaling a service-based organization. The hosts suggest finding a balance between growing the team and investing in resources to ensure high-quality service delivery.